Senior Data Analyst, Kroll Restructuring Administration L3

Kroll Restructuring Administration, part of Kroll’s Business Services division, is the leader in global, end-to-end restructuring administration services. We offer the industry's leading suite of technology-driven and consulting services to support restructurings of every complexity, size, industry, and type. Additionally, our unmatched public securities and solicitation expertise provides clients with the comprehensive resources they need to execute corporate transactions globally.

This individual will join a team executing numerous client service responsibilities related to administering large chapter 11 cases. 

Kroll Business Services is the global leader in complex claims administration and legal and business solutions. As an integral part of Kroll, the world’s premier provider of services and digital products related to governance, risk and transparency, Kroll Business Services is supported by nearly 5,000 professionals in 30 countries and territories around the world. To learn more, please visit www.krollbusinessservices.com.

The Position

A Senior Data Analyst at Kroll Restructuring Administration is responsible for participating in the planning and execution of complex, high-level tasks required by our clients, ensuring that project timelines and deliverables are met and supervising junior associates who are working to support the project.  In addition to producing final client reports and data analysis, the Senior Data Analyst is expected to serve as a final point of quality control review and signoff of the client deliverables.  The Senior Data Analyst must also be able to successfully coordinate and manage tasks and responsibilities in multiple concurrent projects while being able to seamlessly pivot and adjust as client needs demand. 

The successful candidate must have the necessary professional and team leadership background to prioritize, manage and execute a variety of complex tasks, utilizing junior associates when appropriate, to meet client deliverables in a fast-paced operations environment.

The Senior Data Analyst will perform functions, including the following:

• Project Planning & Execution
• Participate in initial project planning and staffing discussions internally with senior staff as well as externally with clients, as necessary
• Take the lead on initial project setup, including resource planning and training and database and/or excel preparation
• Ensure client and project requirements are documented, monitored and met with the highest quality and accuracy by verifying and communicating routinely with internal and external partners
• Data Analysis & Reporting
• Collect, clean, and analyze data from various sources (Excel, Access, SharePoint, SQL databases)
• Develop queries to extract, transform, and update SharePoint lists and other data sources
• Build and enhance user-friendly forms and apps using Power Apps
• Develop dashboards, reports, and visualizations to support business decisions/Identify trends, anomalies, and actionable insights from datasets
• Team Collaboration & Oversight
• Delegate to junior associates through continuous training of project-related tasks ensuring that the junior staff adequately understand protocol and logistics for all assigned tasks
• Serve as an escalation point for project questions, problems and complex technical decisions
• Perform quality control reviews of project work-product to ensure data integrity, accuracy and consistency

• Process Improvement

• Communicate and escalate issues or concerns that may arise during a project/Proactively suggest solutions to those issues
• Participate in process improvement initiatives with other team members to standardize and improve overall service delivery
• Prepare and maintain standard operating procedures for departmental tasks
• Participate in initial project planning and staffing discussions internally with senior staff as well as externally with clients, as necessary
• Take the lead on initial project setup, including resource planning and training and database and/or excel preparation
• Ensure client and project requirements are documented, monitored and met with the highest quality and accuracy by verifying and communicating routinely with internal and external partners
• Collect, clean, and analyze data from various sources (Excel, Access, SharePoint, SQL databases)
• Develop queries to extract, transform, and update SharePoint lists and other data sources
• Build and enhance user-friendly forms and apps using Power Apps
• Develop dashboards, reports, and visualizations to support business decisions/Identify trends, anomalies, and actionable insights from datasets
• Delegate to junior associates through continuous training of project-related tasks ensuring that the junior staff adequately understand protocol and logistics for all assigned tasks
• Serve as an escalation point for project questions, problems and complex technical decisions
• Perform quality control reviews of project work-product to ensure data integrity, accuracy and consistency
• Communicate and escalate issues or concerns that may arise during a project/Proactively suggest solutions to those issues
• Participate in process improvement initiatives with other team members to standardize and improve overall service delivery
• Prepare and maintain standard operating procedures for departmental tasks

Required Skills And Experience:

• Bachelor’s or master’s degree in Business Administration, Data Analytics, Information Systems, Operations, or a related field
• 5+ years of experience in data analytics, operations, or project management, with exposure to large and small-scale initiatives; client-facing experience is a plus
• Strong analytical and problem-solving skills, with the ability to address complex issues and identify root causes
• Proven ability to manage multiple projects and shifting priorities in a fast-paced, deadline-driven environment
• Excellent verbal and written communication skills, with a background in customer or client service industries
• Flexible, adaptable, and calm under pressure, with a willingness to work extended hours and weekends as needed
• Advanced proficiency in Microsoft 365 tools, especially Excel, SharePoint, Word, and PowerPoint; experience with SQL and large dataset management
• Data-oriented with experience in data review / data capture and the management and analysis of large data sets.

Preferred Skills And Experience:

• Experience with Monday.com, Databricks, IBM InfoSphere QualityStage, Orbeon Forms
• Legal, financial or technology industry background is a plus

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