Customer Service Representative (GoHighLevel)

This is a remote position.

• Answer inbound calls for both roofing/restoration and dumpster rental businesses.
• Book and schedule dumpster rental appointments.
• Take customer information and input data into Go High Level CRM system.
• Schedule roofing inspection appointments for prospects.
• Follow up with leads who did not initially answer calls.
• Follow up on estimates that have been sent to determine customer interest and status.
• Manage appointment scheduling and rescheduling as needed.
• Provide professional customer service for all client interactions.
• Strong customer service background and communication skills.
• Experience with CRM systems (Go High Level experience preferred).
• Ability to handle inbound calls professionally.
• Basic computer skills for data entry and system navigation.
• Reliable internet connection and quiet work environment.
• Availability to work Central Time zone hours.
• Full-time position: 40+ hours per week.
• Provide professional customer service for all client interactions.
• Strong customer service background and communication skills.
• Experience with CRM systems (Go High Level experience preferred).
• Ability to handle inbound calls professionally.
• Basic computer skills for data entry and system navigation.
• Reliable internet connection and quiet work environment.
• Availability to work Central Time zone hours.
• Full-time position: 40+ hours per week.

• Additional half-day coverage on Saturdays.
• Primarily inbound call handling with follow-up responsibilities.
• Supporting two distinct business lines (roofing/restoration and dumpster rental).
• Working with Go High Level CRM and Job Members integration.
• Handling leads generated from Google Ads and Facebook advertising campaigns.

Independent Contractor Perks

• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring