Telephone Sales Consultant (Retail)

• Identify and target potential individuals for the training academy's programs.
• Build and maintain robust sales pipeline through prospecting, cold calling, and networking.
• Conduct thorough research on potential students to understand their specific training and development requirements.
• Develop and maintain strong relationships with individual learners for repeat business or referrals.
• Conduct presentations and demonstrations of the training academy's programs, showcasing how they can address the individual’s specific needs.
• Negotiate pricing, terms, and contractual agreements, and successfully close sales.
• Collaborate with the Operations teams to ensure that programs meet or exceed student’s expectations.
• Meet and exceed sales targets, revenue goals, receivables and performance metrics set by the Team Leader.
• Provide post-sales support and maintain strong customer relationships to ensure satisfaction and encourage repeat business.
• Handle class coordination, student queries.

Requirements

• A bachelor's degree in a related field, such as business, marketing, or education.
• Proven 1-3 years’ experience in sales, ideally in the training and education industry.
• Knowledge of training and development programs and their impact on individuals and organizations.
• Exceptional communication and interpersonal skills.
• Effective negotiation and presentation abilities.
• Self-motivated, goal-oriented, and capable of working independently.
• Proficiency in using customer relationship management (CRM) software.
• Willingness to travel as necessary for client meetings and events.
• A deep understanding of the BO's programs and their alignment with Student needs.
• ​Adaptability and a quick learning ability to understand new training offerings.

Benefits