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Sales Consultant - New Homes

Retirement Villages Group.com

Office

West Malling, England, United Kingdom

Full Time

We’re looking for a New Homes Sales Consultant to launch off-plan sales for our brand-new luxury retirement village in West Malling - a development featuring 140 beautifully designed homes set within a vibrant, sustainable community.

You’ll play a key role in bringing this exceptional new community to life, guiding potential residents and their families from first enquiry through to completion, ensuring a seamless, personal and inspiring customer experience every step of the way.

What You’Ll Do

  • Take full ownership of sales activity for the development - from lead management to completion.
  • Deliver outstanding customer care, acting as the single point of contact for all prospects.
  • Convert enquiries into qualified viewings, reservations, and completions, consistently achieving sales targets.
  • Confidently present the lifestyle, amenities, and benefits of the development both off-plan and in-person.
  • Maintain meticulous CRM records and follow processes to ensure compliance and accuracy.
  • Build strong relationships with prospective residents and their families, helping them make positive choices about their next chapter.
  • Collaborate with the Village Manager and wider team to ensure smooth handovers and an exceptional move-in experience.
  • Support marketing events, open days, and local networking to raise awareness and drive interest.
  • Uphold RVG’s values, promoting a culture of community, care, and excellence.

About You

You’re an engaging and empathetic salesperson with a genuine passion for helping people make life-changing decisions. You combine commercial drive with warmth and understanding - and thrive in a customer-focused environment.

You’Ll Bring:

  • Proven experience in new homes, estate agency, or retirement living sales, ideally off-plan
  • A consistent record of achieving or exceeding KPIs
  • Exceptional communication and relationship-building skills
  • A proactive, organised, and self-motivated approach
  • Excellent negotiation and closing ability
  • Confidence using CRM systems and digital sales tools
  • Flexibility to work weekends as required
  • A full UK driving licence

 What’s in It for You

  • Competitive salary + great commission structure
  • Pension scheme
  • Enhanced annual leave
  • Life assurance
  • Enhanced maternity, paternity, and adoption pay
  • Birthday day off
  • Employee Assistance Programme
  • Retail discounts & wellbeing initiatives
  • Learning, development, and volunteering opportunities

Ready to Join Us?

If you’re ready to make a genuine impact by helping people find the next chapter of their lives - and want to be part of a brand redefining later living in the UK - we’d love to hear from you!

Sales Consultant - New Homes

Office

West Malling, England, United Kingdom

Full Time

October 23, 2025