Sales Development Representative (SDR) - LAC

Description

At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale – across more than 60 countries.

Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.

We’re looking for a Sales Development Representative to drive Paymentology’s growth by identifying, engaging, and qualifying potential clients across fintech, retail banking, and digital banking sectors. This role plays a critical part in researching key contacts, executing targeted outreach strategies, and building strong relationships with decision-makers to generate new business opportunities.

If you’re passionate about relationship-building, data-driven outreach, and making a tangible impact on global business expansion, this is your opportunity to thrive in a high-growth, innovative environment.

What You Get To Do:

• Identify and research key contacts and decision-makers at fintechs, retail banks, and digital banks within assigned territories.
• Conduct outreach via email, LinkedIn, and phone calls to initiate conversations with potential customers.
• Utilise HubSpot CRM and AI-driven outreach tools to track interactions, manage campaigns, and ensure timely follow-ups.
• Establish and nurture meaningful relationships with decision-makers to support long-term partnerships.
• Use a consultative sales approach to engage with prospects, understanding their needs and aligning solutions accordingly.
• Develop and maintain strong relationships with prospective clients, ensuring personalised, value-driven interactions.
• Act as a trusted advisor, educating clients on Paymentology’s value proposition and solutions.
• Identify client challenges and tailor solutions to meet their specific requirements, driving engagement and fostering partnerships.
• Schedule and coordinate high-value meetings between prospects and Paymentology’s sales team.
• Ensure a smooth transition for prospects by addressing pre-meeting queries and providing relevant information.
• Represent Paymentology at key industry networking events, conferences, and trade shows, such as Money 20/20, Singapore Fintech Festival, and Seamless Africa.
• Engage with prospects and clients in person to strengthen relationships and showcase Paymentology’s expertise.
• Support the sales team by coordinating scheduled meetings and following up with leads generated during events.
• Facilitate post-event debriefs by gathering insights, experiences, and feedback to improve future event strategies.
• Maintain accurate and up-to-date records of outreach activities, engagement levels, and client feedback in HubSpot CRM.
• Provide weekly reports on outreach progress, meeting schedules, and conversion rates to sales and marketing teams.
• Share key insights from prospect interactions to refine messaging and outreach strategies.
• Collaborate with cross-functional teams to ensure alignment between outreach efforts, campaign goals, and business objectives.

Requirements

What It Takes To Succeed:

• Strong research skills with the ability to identify key contacts and market opportunities
• Excellent verbal and written communication skills, with experience in crafting personalised and impactful outreach messaging
• Proficiency in LinkedIn Sales Navigator, HubSpot, AI outreach platforms, and other data sourcing tools
• Consultative selling approach with the ability to establish trust and credibility with prospects
• Highly organised and proactive, able to manage multiple priorities in a fast-paced environment
• Strong interpersonal skills with the ability to engage and influence stakeholders effectively
• Self-motivated with a growth mindset and willingness to adapt and learn in a dynamic business environment

Education & Experience:

• A degree in Business, Marketing, Communications, or a related field is preferred but not essential with relevant experience
• Experience within fintech, payment processing, or SaaS environments is highly desirable
• Familiarity with CRM tools, AI-driven outreach platforms, and email automation software
• 1–3 years of experience in sales, business development, or customer-facing roles, ideally within the fintech, payment processing, or SaaS sectors
• Proven track record of successful lead generation, outreach, and client engagement in a B2B environment
• Experience in event participation and sales pipeline management is an advantage

What You Can Look Forward To:

At Paymentology, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters. You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do. Whether you’re working across time zones or getting involved in initiatives that support local communities, you’ll find real purpose in your work – and the freedom to grow in a supportive, forward-thinking environment.