Group Sales Manager
TPG Hotels and Resorts.com
Office
Wilmington, DE, United States
Full Time
Become Part of the TPG Hotels, Resorts & Marina Team……
TPG Hotels, Resorts & Marina’s is widely recognized as one of the nation’s premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
We are seeking a talented sales professional early in his or her career ready to take the next step as a SMERF Sales Manager for our Sheraton Suites Wilmington Delaware located in Wilmington, DE.
Position Overview
The Group (SMERF-Social, Military, Educational, Religious and Fraternal Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills. Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.
- Solicit and secure business for hotel through a proactive, consultative sales approach and utilize Hotel’s sales process
- Utilize current software systems (CI/TY, Lightspeed), marketing tools and standard documents
- Implement and update hotel marketing tools as needed
- Write and utilize a quarterly sales action plan
- Cultivate and maintain relationships with key hotel personnel and meet client needs through attending client meetings, creating and maintaining organized show files and responding to client concerns, questions, and problems
- Assist with reporting as necessary on a weekly/monthly basis
- Provide operational support during shows, driving sales programs with team members and conduct training as needed
Job Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prior hotel sales experience required
- Knowledge of Lightspeed and CI/TY
- Complete required Sales Reports
- Strong written and verbal communication skills
- Ability to travel if needed
- Valid Driver’s License required
- Basic computer skills: Excel, Word, Outlook
- Ability to work nights, weekends and holidays as needed
- All other duties as assigned
Education And/Or Experience
- 4 years of sales or hospitality experience
- Prior sales experience required
- Knowledge of hospitality industry and sales processes
- Ability to read and decipher financial reports and records
- Strong written and verbal communication skills
- ***A successful candidate should have some brand experience.****
Benefits:
Full benefits package included for full-time employees!
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Identity Theft Protection
- Flexible Spending Accounts
- 401(k) Retirement Plan
- Paid Time Off, Vacation and Holidays
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.