Solution Architect - Client Engagement
WPP.com
Office
London, United Kingdom
Full Time
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.
WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
Why We'Re Hiring:
The Solution Architect - Client Engagement is a senior, client-facing expert responsible for architecting and presenting innovative technical solutions that solve our clients' most complex marketing challenges. As the primary technical liaison for strategic accounts and new business pitches, you will translate client ambitions into tangible, value-driven solutions built on the WPP Open platform, ensuring we win and retain key business. This role requires a blend of deep technical expertise, business acumen, and outstanding presentation skills to confidently lead the technical narrative in client pitches.
What You'Ll Be Doing:
Individual Accountabilities:
- Lead the design and articulation of complex, end-to-end technical solutions for WPP's key clients, ensuring alignment with their strategic goals and the capabilities of WPP Open.
- Confidently present and defend complex technical solutions in high-pressure client pitch scenarios, effectively communicating the value and feasibility of the proposed architecture to executive-level stakeholders.
- Act as the primary technical authority in high-stakes client engagements, from pre-sales and discovery through to solution design and implementation oversight.
- Translate complex client business requirements into tangible architectural blueprints, system diagrams, and integration strategies.
- Respond to and manage client expectations regarding security and data privacy, including security risk assessments.
- Provide substantial input into new products, processes, and standards for WPP Open, based on client feedback and emerging industry trends.
- Manage large, complex, cross-functional solutioning projects that are of strategic importance to both the client and WPP.
Key Shared Accountabilities:
- Serve as the lead technical voice in client pitches, partnering with the Growth team to craft and deliver compelling proposals that showcase the power of WPP Open.
- Collaborate with the CTO and other technology leaders to ensure client solutions are aligned with WPP Open's technical strategy, roadmap, and best practices.
- Serve as a critical conduit between client needs and the WPP Open product development roadmap, ensuring the voice of the customer informs future platform enhancements.
- Work with delivery and implementation teams to ensure the successful execution of the designed solution architecture.
What You'Ll Need:
- Typically requires a University Degree in a technical or business-related field, or equivalent experience.
- Minimum of 12 years of prior relevant experience in a client-facing technical role such as Solution Architecture, Technical Consulting, or Sales Engineering.
- Principal-level knowledge of the marketing and advertising technology ecosystem (MarTech/AdTech), including data platforms, CRM, content management, and activation channels.
- Exceptional communication and presentation skills, with proven experience and comfort presenting in formal client pitches and explaining complex technical concepts to both technical and non-technical executive audiences.
- Deep knowledge of project management principles and experience leading complex, cross-functional initiatives.
- Strong commercial awareness and the ability to link technical solutions directly to business value and growth.
Who You Are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What We'Ll Give You:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#Li-Onsite
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.