IT Project Manager Senior

Dept Of Revenue

Funding Arizona’S Future Through Excellence In Innovation, Exceptional Customer Service And Public Servant-Led Continuous Improvement.All Arizona State Employees Operate Within The Arizona Management System (Ams), An Intentional, Results-Driven Approach For Doing The Work Of State Government. Our Goal Is For Every Ador Team Member To Reflect On Individual And Team Performance, Reduce Waste, And Commit To Continuous Improvement With Sustainable Progress. Through Ams, Every Ador Team Member Seeks To Understand Customer Needs, Identify Problems, Improve Processes, And Measure Results.

It Project Manager Senior

Job Location:85007

Address:  1600 W Monroe St., Phoenix, Az 85007

Posting Details:

Salary: $80,960 Per Year

Grade: 28

Closing Date: Until Closed

Job Summary:

The IT Project Manager, Senior coordinates and completes medium- to large-sized projects with varying complexity that span across one or more business units including the planning, design, and implementation. This role works closely with key stakeholders to ensure project results meet required quality deliverables, within the specified constraints of time and cost, and that achieve the benefits defined in the business case. Additionally, this role has overall responsibility for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables. This position manages all aspects of the project to include organizing resources, creating schedules, setting deadlines, assigning responsibilities, monitoring progress, and adhering to SDLC control guidelines throughout the full systems development lifecycle. It also resolves issues, mitigates risks, and processes project change requests all toward ensuring project completion on-time and within budget. This role builds and maintains effective working relationships with team members, vendors, and other departments involved in the projects.

Supervision:
This position does not have direct reports.

This position is available for remote work on a full-time basis within Arizona (including virtual office arrangements).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Stakeholder Management
• Establishes effective working relationships with client teams
• Manages client expectations against commitments and agreed project scope and budgets
• Coordinates and owns governance meetings with clients, typically a weekly project meeting.

Project Documentation
Develops and maintains project plans, requirements, metrics, business and functional process documentation, actions and minutes both internal and external, risks and issues logs, regularly updates task status on project tools, and reports any escalations to the CIO.

Project Management
-Leads cross-functional teams through the full project lifecycle, ensuring delivery of projects on time, within scope and budget
-Create and maintain comprehensive project documentation including charters, schedules, RACI matrices, and post-mortem reviews
-Plans and facilitates meetings for diverse stakeholders, including senior management, business experts, and technical staff; and coordinates work teams to ensure project milestones are met
-Ensures policies and security practices are integrated into project planning and execution
-Coordinates with the IT team to facilitate implementation and coordinates upgrades
-Coordinates QA within the project team as needed
-Coordinates and tracks project helpdesk tickets
-Maintains change management process
-Monitors and audits project milestones, assesses variances and quality objectives from the project plan
-Coordinates communications between business experts, developers, testers, and other stakeholders to resolve issues and document solutions
-Manages project risks, issues, and change requests to support project success
-Resolves or assists in the resolution of conflicts within and between projects or functional areas
-Conducts analysis and produces various reports as needed for the project
-Maintains and tracks progress in Azure DevOps Boards
-Supports organizational change management (OCM) efforts by communicating effectively with stakeholders, managing resistance, and preparing users for technology changes
-Assists in specification writing, designing and implementing project management templates, forms, processes and tools to be used within the organization. 

Agency/Department Compliance & Continuous Improvement
-Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
-Actively contributes to team and individual effectiveness through the following: -
          -Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated.
          -Completes all required training in a timely manner.
          -Participates in assigned work teams as appropriate.
          -May complete periodic metrics, projects, huddle boards and reports as requested.
          -Prepares for and actively participates in 1:1 coaching with supervisor
-Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.

Other duties as assigned

Knowledge, Skills & Abilities (KSAs):

-Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment
-Minimum of five years of previous IT project management experience with at least three years in Agile/Scrum environments
-Minimum of three years of experience working on large-scale technology projects.

Licenses & Certifications
None

Knowledge/Understanding
-Working knowledge of Project management Institute (PMI) Project Lifecycle methodologies including Waterfall, Hybrid, and Agile
-Theoretical and practical aspects of project management
-Project Management Body of Knowledge (PMBOK)

Skills
-Strong verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population toward building strong relationships inside and outside the organization
-Strong technical writing skills
-Excellent interpersonal skills and positive demeanor with the ability to build rapport and garner trust with others
-Strong public speaking and presentation skills
-Strong organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
-Proficient in Project Management Standards (i.e., Project Management Institute (PMI)) common in project management methodology
-Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
-Expert level proficient in the use of project management applications (i.e. MS Project, MS Azure DevOps or similar)

Abilities
-Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
-Ability to effectively interact and work with internal and external organizations (i.e. vendors/partners, Federal/State/Local government agencies
-Ability to manage projects using repeatable standards and practices as well as defining new approaches as appropriate
-Ability to work independently, collaboratively as part of a team, and to lead others without positional authority
-Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues/artifacts; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed
-Ability to create and interpret business processes and business data modeling for program adoption, business process automation, system-to-system integration, and data conversions
-Ability to solicit, receive and synthesize feedback and adjust plans accordingly
-Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another

Additional Job Demands
-In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
-No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)

Selective Preference(s):

-Bachelor’s Degree in Information Technology, Computer Science, or a related field
-Arizona State Project Management Certification
-Project Management Professional (PMP)
-Previous experience working in government, public sector, or regulated environments

Pre-Employment Requirements:

• The final candidate will be required to abide by the the following pre-employment checks:
• Employment Verification and Reference Checks
• State and Federal Criminal Background Check, including fingerprinting
• Arizona Tax Filing Records Check
• If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

Contact Us:

• If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.
• The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.