Consultant – Business Analyst

Ready to build the future with AI? 
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, innovative-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Consultant – Business Analyst

We are seeking a Mid-Level Business Analyst (BA) to support our product management and engineering teams in defining, refining, and documenting business requirements. This role is ideal for an early-career analyst interested in healthcare technology, particularly Electronic Health Records (EHR), Practice Management, and Revenue Cycle Management (RCM).

You will work closely with onshore Product Managers to break down high-level business goals into user stories, tasks, and acceptance criteria that guide product development

Responsibilities

• Collaborate with on-shore Product Managers to understand business goals, workflows, and feature requirements.
• Translate high-level concepts into well-defined user stories, epics, and acceptance criteria.
• Conduct requirement walkthroughs with engineering and QA teams to ensure clarity and shared understanding.
• Assist in impact analysis for new features, enhancements, or compliance updates.
• Support backlog refinement and ensure stories are well-documented and prioritized for sprints.

Qualifications We Seek In You!

Minimum Qualifications / Skills

• Bachelor’s degree (or equivalent) in information technology or computer science
• Strong working knowledge of relevant Microsoft applications, including Visio
• Proven ability to manage projects and user testing
• Extensive experience with data visualization
• High proficiency in technical writing

Preferred Qualifications/ Skills

• experience as a Business Analyst, Product Analyst, or Implementation Analyst in software projects.
• Strong analytical and documentation skills; able to convert business needs into actionable user stories and acceptance criteria.
• Exposure Agile/Scrum methodologies and backlog management tools.
• Excellent written and verbal communication skills with strong attention to detail.
• Working knowledge of FHIR and its role in healthcare data exchange.

Why join Genpact? 
• Lead AI-first transformation – Build and scale AI solutions that redefine industries 
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we  build 
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.