Multifamily Property Manager

Description

Do you want to be part of team that offers the widest range of real estate services of any firm in the Southeast region? Do you want to join our dynamic professionals who collaborate and deliver enhancements to the community and to lifestyles? If so, apply for our incredible opportunity!  We are seeking to add an energetic, technically qualified, problem-solving, Multifamily Property Manager for The Jasper.  

The Multifamily Property Manager is responsible for overseeing the daily operations, financial performance, and resident satisfaction of one or more multifamily communities. This role ensures the property operates efficiently, maintains high occupancy levels, and provides a safe, well-maintained living environment for residents while meeting ownership’s financial and operational objectives. The Property Manager must be available after hours for emergencies to ensure swift resolution of urgent maintenance, safety, or security issues that impact residents or property operations.

Requirements

Operations Management

• Oversee all aspects of property operations, including leasing, maintenance, resident services, and vendor management.
• Conduct regular and comprehensive property inspections of buildings, grounds, amenities, and common areas to ensure safety, cleanliness, and compliance with local, state, and federal regulations.
• Identify and address potential safety hazards, maintenance issues, and code violations promptly to protect residents, staff, and property assets.
• Ensure compliance with company policies, housing regulations, and fair housing laws.
• Develop and implement operational procedures to maximize efficiency and promote a safe, welcoming community environment.
• Be available for after-hours emergencies, coordinating with maintenance and vendors as needed to ensure issues are resolved quickly and safely.

Financial Management

• Prepare, manage, and adhere to annual operating and capital budgets.
• Analyze monthly financial reports, including income statements and variance reports.
• Approve invoices, control expenses, and monitor rent collections to ensure minimal delinquencies.
• Recommend and implement cost-saving initiatives to improve property profitability.

Leasing & Marketing

• Oversee marketing and leasing strategies to maintain high occupancy levels.
• Ensure leasing staff provides exceptional customer service and accurate information to prospects.
• Approve rental rates, concessions, and renewal strategies based on market analysis.
• Monitor online reputation and collaborate with marketing teams to promote the property.

Resident Relations

• Foster a positive, community-focused environment and handle resident concerns promptly and professionally.
• Ensure a safe and comfortable living experience by addressing maintenance and safety concerns immediately.
• Oversee lease renewals, move-ins, move-outs, and evictions in accordance with legal requirements.
• Plan and coordinate resident retention programs and community events.

Staff Leadership

• Hire, train, and supervise on-site staff including leasing agents, maintenance personnel, and administrative assistants. 
• Conduct performance evaluations, provide coaching, and promote team development.
• Ensure staff adherence to safety protocols and operational standards.
• Conduct regular safety meetings and ensure all employees are trained in emergency preparedness procedures.

Maintenance & Capital Improvements

• Coordinate maintenance schedules, work orders, and preventative maintenance programs.
• Perform and document routine safety and maintenance inspections to ensure all equipment, systems, and facilities are in proper working order.
• Oversee capital improvement projects, ensuring they are completed safely, on time, and within budget.
• Manage relationships with contractors and vendors, ensuring compliance with safety and insurance requirements.

Education And Experience

• Bachelor’s degree in Business, Real Estate, or related field preferred (or equivalent experience). South Carolina Property Managers license required.
• 3–5 years of experience managing multifamily properties.
• Proven knowledge of property management software (e.g., MRI,Yardi, RealPage, AppFolio).
• Strong financial acumen, budgeting, and reporting skills.
• Excellent communication, organizational, and leadership skills.
• Certified Apartment Manager (CAM) or similar designation preferred.
• Thorough understanding of fair housing laws, landlord-tenant regulations, and safety and building codes.