Facilities Coordinator - Operations

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Summary of Duties & Responsibilities

The Facilities Coordinator (FC) is responsible for ensuring an exceptional and professional experience for all staff, vendors, and guests by managing the cleanliness, safety, comfort, and overall appearance of the assigned area. This role requires providing excellent customer service, effective communication, and a proactive, problem-solving approach. The FC will act as a key support person, performing tasks either personally or through vendors.

Key Responsibilities

• Client Experience & Communication: Provide proactive, memorable, and exceptional service to all clients (internal and external). This includes promptly and courteously responding to inquiries, building professional relationships, anticipating needs, and maintaining clear, consistent, and timely communication both in-person and via email.
• Facility Operations & Management: Oversee the broad spectrum of facilities and building management, including hard and soft services, transport, and waste management. Maintain up-to-date knowledge of office procedures, building facilities, and emergency response protocols.
• Proactive Site Inspections & Upkeep: Conduct regular site inspections and patrols to proactively identify cleanliness issues, safety/security hazards, and maintenance needs. Ensure prompt remedy, either through self-performance or vendor coordination, to increase overall site upkeep and maintain the highest standards.
• Workplace Safety & Reporting: Act as the eyes and ears for the EHSS and operations teams, reporting and logging unusual occurrences (property damage, injuries, theft) and preparing detailed, error-free incident reports within policy guidelines.
• Project Coordination & Administration: Perform tasks related to finance, general administration, space planning, and event management. Manage and coordinate office moves and modifications to support workspace changes.
• Team Support & Coverage: Provide back-up support and coverage for absent team members, and offer emergency on-site attendance when required.

Critical Competencies

• Attitude: Proactive, positive, solution-oriented, and enthusiastic.
• Client Focus: Professional, customer service-oriented, able to interact with all staff levels, and capable of managing conflict constructively.
• Leadership & Collaboration: Able to lead groups effectively and work collaboratively as part of a team.
• Organizational Skills: Excellent planning, organizational skills, ability to prioritize work, meet tight deadlines, and manage multiple operational matters.
• Problem Solving: Capacity to deal with ambiguity, solve problems effectively, think analytically, and employ holistic, long-term solutions.
• Personal Characteristics: Strong verbal and written communicator (English & local language), active listener, skilled in using positive language, self-motivated, and passionate about quality and detail.

Location:

On-site –Singapore

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.