Team8-Cyber Start Up-Customer Experience Manager

Description

Our Customer Experience team is growing, and we’re looking for great people to join us! We’re a fast-growing cybersecurity startup working with an incredible roster of global customers, and we’re excited to bring more talented people on board.

As a Customer Experience Manager, you'll be responsible for:

• Leading end-to-end POVs to ensure customers get the most value from our platform
• Managing a portfolio of amazing global customers and building strong relationships
• Acting as a trusted advisor and the customer’s voice internally - collaborating with Product, Sales, and R&D to turn feedback into impactful initiatives

Requirements

We’Re Looking For Someone Who:

• Is obsessed with delivering exceptional customer experiences
• Has strong interpersonal skills – can understand what matters to people and build genuine relationships.
• Has a strong can-do attitude, is accountable, and can manage multiple projects at once
• Is a team player who collaborates well with other teams.
• Excellent written and spoken English
• At least 2 years of experience in a startup or high-tech environment - Must
• Cybersecurity background - an advantage