Scrum Master

Job Type:

Permanent

Build a brilliant future with Hiscox
 

Hiscox is hiring a skilled and highly motivated Scrum Master to support and grow effective lean-agile ways of working across our value streams.

As part of London Market technology team, and reporting to the Head of Technology Strategy and Delivery, you will join a team an established Agile community of practice, and will be accountable for the effectiveness of one or more squads. As a Scrum Master, you will play a crucial role in driving the effectiveness of our agile development processes for maximizing business value across varied value streams.

Within this business-critical coordination role you will:

• Guide on how to use lean-agile values, principles and practices to delight customers and deliver value to our business.
• Champion an environment for performance built on psychological safety, trust, agency, communication, and transparency.
• Enable effective flow of value from idea to done through strong Kanban principles and practices.
• Ensure the squad maintains effective working practices, with all events taking place in a positive and productive manner.
• Support the change team (Product Managers and Product Owners) in establishing empirical product planning within a complex environment.
• Assess the maturity of squads, value streams, and the wider organisation in lean-agile ways of working, and coach towards higher maturity at a sustainable pace.
• Facilitate systems thinking to help teams and leaders see the value stream, eliminate waste, and prioritise effectiveness over utilisation.
• Facilitate an inclusive, experiment-based approach to change and continuous improvement.
• Guide hypothesis-led experimentation and use metrics (e.g. SPACE, DORA) to measure impact.
• Drive the removal of impediments and coach the team to resolve blockers independently.
• Collaborate with the Agile community of practice to support continuous learning, share knowledge, and mature the organisation’s lean-agile ways of working.

Required Skills/Experience

• Experience in performing a Scrum Master or agile coaching role for a development team that was diligently applying lean-agile principles, practices and theory.
• Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency.
• Excellent communication, facilitation and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.  
• Demonstrated leadership and team-building skills, with a focus on fostering a positive and empowered team culture.
• Deep understanding of lean-agile principles and the benefits to product delivery.

Why Hiscox?

• Healthy work-life balance with our 35h/week and hybrid working system.
• Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).
• Health insurance, gym allowance, pension plan etc.
• After 5 years work 1-month sabbatical leave.
• Team spirit with many opportunities to engage and an open culture.

Work with amazing people and be part of a unique culture

Work with amazing people and be part of a unique culture