Retail Store Manager
PUMA.com
64k - 80k USD/year
Office
Outlet Birch Run, United States
Full Time
Your Mission
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
- Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service as well as high standards of customer service,
- Responsible for recruitment, training, development and succession of high performing, results driven employees,
- Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
- Responsible for training and timely completion of all training programs of all employees,
- Prepare and administer timely and accurate performance recognition, coaching conversations as well as the annual Talent Management process,
- Responsible for Loss Prevention education and awareness programs,
- Responsible for the execution and processing of incoming and outgoing merchandise; achieve or exceed inventory and shrink goals, as well as, physical inventory counts,
- Responsible for executing and managing marketing initiatives and events,
- Responsible for maintaining POS access rights,
- Responsible for maintaining Visual Guidelines and store presentation standards,
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
- Responsible for maintaining a safe, healthy and compliant working and shopping environment; reporting any maintenance needs timely,
- Attend off-site training and position related meetings as required; travel may be required,
- Participate in new store openings/closings, travel may be required,
- Required to work non-traditional hours; weekends, evenings, holidays
Your Talent
- 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
- Proven ability to exceed sales goals, demonstrated ability to reason through complex issues,
- Strong team player,
- Excellent communication skills, ability to present information to large groups,
- Ability to learn quickly,
- Computer skills, basic know-how about MS Office programs, and retail software
- The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.
The base pay for this position is $64,480-$80,000 + Bonus + Benefits
Pay may vary depending on job-related knowledge, skills, and experience.
