Night Auditor | Part Time | InterContinental Melbourne The Rialto

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

What’S The Job?

The night auditor carries out the duties of a guest service agent overnight whilst accurately and efficiently completing the auditing and balancing of guest and outlet accounts during the hours of 11pm – 7am.

Your Day To Day

•  Assist front office personnel in check in and check out during the night shift
• Ensures that final readings of restaurants and other outlets are taken and balances those reading with the hotel’s property management system 
• Ensures that all checkout bills are done efficiently, correctly and timely
• Ensures all receipts for the shift are properly recorded, balanced and deposited in the hotel’s drop-safe
• Prepares revenue journal (early bird) correctly
• Posts all daily room charges to guest ledger and ensures that all are correct
• Revenue journal (early bird) must be balanced with rooms sales recapitulation done by Night Manager (room revenue and occupancy)
• Summarizes all officer checks to be signed by the Finance Manager
• Settles all credit cards and balances
• Summarizes all adjustments or rebates to be signed by the Finance Manager and/or General Manager
• Reconciles guest ledger in daily basis and reconciles the total to the Front Office

What We Need From You

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proven communication skills across, phone, email & face to face style interactions
• Proficient in the use of Microsoft Office and PMS
• Proactive approach, with strong drive for team results and a track record of achievement
• Problem solving and organizational abilities
• Flexible work approach 
• Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent