Internal Sales Executive

We have a new opportunity for an Internal Sales Executive to join our team at our branch located at BPX Leicester (LE7 7NL). We are looking for a bright, enthusiastic person to join our friendly team. This is a full-time, permanent position, where continuous sales development and training will be provided.

About Us

For 60 years BPX has built a reputation as a specialist technical distributor of an automation and control components, devices and solutions. This reputation comes from the commitment of our customer service, established supplier portfolio and technical support. We employ over 160 people and from our 14 branches throughout the UK & Ireland provide a local service to our customers.

Job Purpose

As a key member of our Sales Team, you will be responsible for handling both domestic and export customer enquiries, managing our web-based customer workload, and ensuring that all clients receive the highest level of service. By utilising your excellent interpersonal and organisational skills, you will develop long-term relationships with our customers and suppliers, ensuring their requirements are understood, processed accurately, and delivered efficiently. You will also play a vital role in maintaining customer satisfaction by providing regular updates on order progress and back-order status.

Main Duties and Responsibilities

• Handle incoming enquiries to sell and support the company’s full product range across both UK and export markets.
• Manage and respond to export sales enquiries, ensuring compliance with export documentation and shipping requirements.
• Proactively make outgoing calls to qualify prospects, follow up quotations, and close sales in order to meet individual and team targets.
• Accurately process quotations and sales orders using in-house systems.
• Administer and issue timely quotations using company quotation software.
• Manage workload from web-based customer orders and enquiries, ensuring prompt and accurate responses.
• Provide regular updates to customers regarding the status of their orders and any outstanding back orders.
• Ensure customer records are maintained and updated accurately within the Customer Relationship Management (CRM) system.
• Collate and maintain customer files and purchase orders in accordance with company standards.
• Liaise with suppliers to obtain pricing, lead times, and delivery updates.
• Interact with customers to resolve any issues or queries quickly and effectively.
• Support a culture of continuous improvement and excellence in customer service.
• Compile and coordinate information requested for management reporting purposes.
• Carry out any other ad hoc duties as required by the Sales Office Manager.

Skills, Knowledge, and Experience

• A proactive, can-do attitude with a strong focus on helping the business grow.
• Ideally a proven track record within an internal or export sales role.
• Experience in handling both domestic and international customer enquiries.
• Familiarity with web-based order management and e-commerce platforms.
• Strong organisational, administrative, and communication skills.
• Ability to prioritise workload, meet deadlines, and follow through on commitments.
• Excellent attention to detail to ensure accuracy of orders, quotations, and export documentation.
• Confident telephone manner and excellent customer interaction skills.
• Computer literate, with proficiency in MS Office and CRM systems.
• A passion for sales combined with an understanding of technical or engineering products is advantageous.

BPX remains a financially secure, family-run business offering the chance to work within a happy, friendly company with some wonderful and talented people.

If you like a challenge and believe you are the right person to be in our Sales team, please click apply and upload your CV, we look forward to hearing from you.

BPX group offers great benefits such as:

• Minimum of 31 days annual leave including bank holidays
• Training and development platform
• Friendly and supportive working environment
• Dress down Fridays
• Access to an Employee Assistance Programme
• Recruitment referral bonus
• Carry forward and annual leave purchase opportunities
• Free onsite parking
• Opportunities for career progression
• Cycle to Work scheme

We reserve the right to close the advert early when suitable candidate is found.

No Agencies Please