IT Support Specialist

Position Overview:<\/span><\/b><\/p>

We are seeking a dedicated IT Support Specialist<\/b> to manage and maintain the technical operations of Manial Shiha Warehouse. The ideal candidate will ensure smooth day-to-day IT functionality, provide technical support to staff, maintain hardware and software systems, and oversee network reliability within the warehouse environment.<\/span>
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Key Responsibilities:<\/span><\/b><\/p>

• Provide on-site technical support for warehouse staff (software, hardware, network issues).<\/span><\/li>
• Install, configure, and maintain computers, printers, scanners, and other IT equipment.<\/span><\/li>
• Monitor and troubleshoot warehouse network connectivity and internet performance.<\/span><\/li>
• Support warehouse systems such as inventory software, handheld devices, and scanners.<\/span><\/li>
• Maintain and update system logs, access permissions, and device tracking.<\/span><\/li>
• Ensure data backup procedures are followed and support recovery processes when needed.<\/span><\/li>
• Coordinate with vendors and external IT providers when necessary.<\/span><\/li>
• Ensure security protocols are applied, including antivirus updates and user access control.<\/span><\/li>
• Respond quickly to technical issues to avoid workflow disruptions.<\/span><\/li>
• Support digitalization initiatives and system upgrades inside the warehouse.<\/span><\/li><\/ul><\/div><\/span>

  Requirements<\/H3>Bachelor’S Degree In Information Technology, Computer Science, Or Related Field.<\/Span><\/Li>Proven Experience (1–3 Years) In It Support, Preferably In A Warehouse Or Operational Environment.<\/Span><\/Li>Strong Troubleshooting Skills For Hardware, Software, And Network Issues.<\/Span><\/Li>Knowledge Of Windows Os, Basic Networking, Routers, And Access Points.<\/Span><\/Li>Ability To Work Under Pressure And Prioritize Tasks Effectively.<\/Span><\/Li>Strong Communication And Teamwork Skills.<\/Span><\/Li>High Level Of Reliability, Responsibility, And Attention To Detail.<\/Span><\/Li><\/Ul><\/Div><\/Span>Benefits<\/H3>Work Schedule:<\/Span><\/B> 6 Days Per Week, 9 Hours Per Day.<\/Span><\/Li>On-Site Role At Manial Shiha Warehouse<\/B>.<\/Span><\/Li>Supportive And Collaborative Work Environment.<\/Span><\/Li><\/Ul><\/Div><\/Span>