Compliance Manager
GT Independence.com
Office
Sturgis, Michigan, United States; Southington, Connecticut, United States; Silver Spring, Maryland, United States; High Point, North Carolina, United States
Full Time
Work for a company where you make a difference in people's lives every day!
At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.
GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2025! We also received the "Great Place Place To Work" Certification for 2025-2026!
The Compliance Manager is a key leader in driving organizational integrity and regulatory excellence. Reporting directly to the Director of Compliance, this role provides strategic oversight of compliance operations across the assigned regions. The Compliance Manager will lead a high-performing team of Compliance Assistants and Regional Compliance Coordinators, fostering a culture of accountability and continuous improvement. Acting as the primary liaison during high-profile audits, this position will influence compliance strategy, mitigate risk, and champion best practices that strengthen organizational resilience. The Compliance Manager will ensure that compliance with laws, regulations, and contracts is maintained across the assigned regions, and will supervise the Regional Compliance Coordinators in executing their key responsibilities, including monitoring minimum wage and contract changes, managing internal and external audits, overseeing corrective action plans, and ensuring proper documentation and reporting. The Compliance Manager will also be tasked with maintaining strong communication channels and addressing inquiries for their region, ensuring a high standard of compliance performance across all functions.
Responsibilities And Duties
- Lead and inspire a regional compliance team, setting clear goals and driving performance to exceed standards.
- Design and deliver targeted training and development programs to build expertise, enhance performance, and prepare team members for future leadership roles.
- Ensure ongoing compliance with all laws, regulations, and contractual obligations for the assigned region.
- Shape compliance strategy by proactively identifying risks and implementing innovative solutions.
- Act as the lead representative for audits conducted by the organization’s largest agencies.
- Prepare and present compliance documentation and answers during audits, ensuring accuracy and thoroughness.
- Ensure proper monitoring and reporting of minimum wage and contract changes within the assigned region.
- Review and maintain policies and procedures (P&Ps) for all agencies within the assigned region.
- Oversee both internal and external audits for the assigned region, and any region supervised, ensuring thorough preparation and follow-up.
- Supervise the implementation of Performance Improvement Plans (PIPs) and Corrective Action Plans (CAPs) in response to audit findings.
- Oversee timely and accurate contract reporting for the assigned region.
- Serve as the escalation point for inquiries related to compliance matters in the region.
- Manage and review criminal background check processes to ensure proper handling and documentation for the region.
- Collaborate with the team to identify any gaps in criminal background check procedures and implement improvements.
- Oversee Fraud, Waste, and Abuse investigating/reporting, and investigations of HIPAA/Privacy violations
- Develop and refine policies and procedures to align with evolving laws and contractual requirements.
- Champion continuous improvement by leveraging data insights to optimize compliance processes.
- Build strong partnerships with internal leaders and external agencies to maintain transparency and trust.
- Provide executive-level reporting and strategic recommendations to the Director of Compliance
- Other duties as assigned
- Uphold company mission and values.
Education
- Bachelor’s degree in business administration, Healthcare Administration, or a related field required
- Preferred certification: Certified Compliance & Ethics Professional (CCEP), or Certified in Healthcare Compliance (CHC), or Certified in Healthcare Privacy Compliance (CHPC)
Experience And Qualifications
- Requires 3–5 years of experience in compliance or a related field, including at least 1–2 years in a managerial or supervisory capacity
- Proven leadership experience managing teams and driving performance efficiently
- Experience with automation, Power BI/Power Automate preferred.
- Strong and proven knowledge of principles and processes for compliance, and technical reading/writing.
- Operation of computerized software programs, databases, and basic office equipment.
- High level of confidentiality.
- Demonstrate the ability to balance work pressure with time management skills
- Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
- Excellent written and oral communication skills
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Effective Decision-Making Skills
- Experience in working, initiating and maintaining highly effective team
Work Environment
- This is a hybrid position based out of one of the organization’s offices in Sturgis (MI), Washington, DC, Silver Spring (MD), High Point (NC), or Southington (CT). Work is performed in a typical office setting or from a home office, with occasional travel to corporate offices as needed.
GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.
Our Compliance team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.
We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.
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What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
