Facilities Coordinator

Facilities Coordinator

£28,500 | 37.5 hours per week | Toddington

We’re Moto, shaping the future of motorway rest stops. Our Facilities Support Centre Team provides critical front-line support to 70 motorway services across the UK. We are looking for a dependable and proactive Facilities Coordinator to join our Facilities Support Centre team

Why Join Us?

✅Potential bonus of up to 10%
✅Inclusive discounts—up to 60% off for you, your partner, family, and friends at major brands
✅Enhanced benefits—maternity, paternity, pension, sick pay, and life assurance
✅Training and development—funded qualifications and career growth opportunities
✅Recognition—celebrating success with rewards, from a simple ‘Thank you’ to awards

Your Role & Responsibilities:

• Manage Concerto helpdesk, balancing health & safety, business needs & budgets
• First point of contact for facilities support in your region
• Escalate urgent health & safety or business-critical issues
• Ensure timely contractor visits & follow up on resolutions
• Coordinate emergency 3-hour call-outs, keeping all stakeholders informed
• Support regional engineers & build relationships with site managers
• Review & approve quotations based on maintenance budgets
• Handle asset management for catering equipment
• Manage support centre emails & calls efficiently
• What You Bring to the Team:
• Escalate urgent health & safety or business-critical issues
• Ensure timely contractor visits & follow up on resolutions
• Coordinate emergency 3-hour call-outs, keeping all stakeholders informed
• Support regional engineers & build relationships with site managers
• Review & approve quotations based on maintenance budgets
• Handle asset management for catering equipment
• Manage support centre emails & calls efficiently
• What You Bring to the Team:
• Experience in facilities maintenance/helpdesk (Concerto is a plus)
• A calm, level-headed approach & problem-solving skills
• Strong communication, teamwork & decision-making abilities
• Customer-focused & inclusive mindset
• Organised with attention to detail

Accessibility & Location Considerations:

We strive to create a workplace that is welcoming and accessible for all. As some sites have limited public transport options, we encourage applicants to check their travel arrangements before applying.

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Where our customers' journeys pause, yours is just beginning. 🚀 Apply today!

Indcs