Network Engineer Operations Lead
ASRC Federal.com
Hybrid
Virtual
Full Time
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™
ASRC Federal is looking for Network Engineer Operations Lead to manage, sustain, and defend the DHA enterprise GWLAN/WLAN infrastructure across data centers, MTFs, remote clinics, and other CONUS/OCONUS locations.
Responsibilities:
• Support coordination, troubleshooting, problem resolution, and customer service for all wireless users.
• Deploy, configure, operate, and maintain wireless services with 99% uptime.
• Detect, diagnose, and resolve wireless incidents, outages, and performance issues; achieve 60% first-contact resolution.
• Meet 99% IA configuration compliance; install patches/updates within IAVA 30-day requirements.
• Monitor wireless performance, security logs, access requests, and license usage; optimize service delivery and security.
• Track and report bandwidth, latency, and performance metrics; provide monthly service summaries.
• Notify Major Incident Management Office of outages exceeding 10 minutes.
• Support firewall, router, VPN, and network changes needed for Wireless and Guest Wireless services.
• Create and maintain Guest Wireless landing pages and related content in Aruba ClearPass.
• Complete and maintain all documentation for Wireless and Guest Wireless environments.
Requirements
• Master’s in Computer Science (or related field), or Bachelor’s with 10+ years enterprise network experience, or 14+ years of experience without a degree.
• 10+ years technical experience in Network/Transport technologies.
• 8+ years working with large-scale enterprise/global networks.
• 3+ years designing and managing secure wireless LAN infrastructure (medical industry preferred).
• Cisco CCNP/CCNP-Wireless or equivalent; or CCNA/CCNA Wireless with extensive enterprise/global experience.
• Strong enterprise wireless skills; Aruba experience strongly preferred.
• Experience with SolarWinds, eNMS/MFNA, automation, and configuration/orchestration tools is a plus.
• CompTIA Security+ (or ability to obtain within 30 days).
• Preferred: experience with Office, SolarWinds, Aruba ClearPass, ServiceNow, RMF, and DHA accreditation processes.
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.
ASRC Federal is looking for Network Engineer Operations Lead to manage, sustain, and defend the DHA enterprise GWLAN/WLAN infrastructure across data centers, MTFs, remote clinics, and other CONUS/OCONUS locations.
Responsibilities:
• Support coordination, troubleshooting, problem resolution, and customer service for all wireless users.
• Deploy, configure, operate, and maintain wireless services with 99% uptime.
• Detect, diagnose, and resolve wireless incidents, outages, and performance issues; achieve 60% first-contact resolution.
• Meet 99% IA configuration compliance; install patches/updates within IAVA 30-day requirements.
• Monitor wireless performance, security logs, access requests, and license usage; optimize service delivery and security.
• Track and report bandwidth, latency, and performance metrics; provide monthly service summaries.
• Notify Major Incident Management Office of outages exceeding 10 minutes.
• Support firewall, router, VPN, and network changes needed for Wireless and Guest Wireless services.
• Create and maintain Guest Wireless landing pages and related content in Aruba ClearPass.
• Complete and maintain all documentation for Wireless and Guest Wireless environments.
Requirements
• Master’s in Computer Science (or related field), or Bachelor’s with 10+ years enterprise network experience, or 14+ years of experience without a degree.
• 10+ years technical experience in Network/Transport technologies.
• 8+ years working with large-scale enterprise/global networks.
• 3+ years designing and managing secure wireless LAN infrastructure (medical industry preferred).
• Cisco CCNP/CCNP-Wireless or equivalent; or CCNA/CCNA Wireless with extensive enterprise/global experience.
• Strong enterprise wireless skills; Aruba experience strongly preferred.
• Experience with SolarWinds, eNMS/MFNA, automation, and configuration/orchestration tools is a plus.
• CompTIA Security+ (or ability to obtain within 30 days).
• Preferred: experience with Office, SolarWinds, Aruba ClearPass, ServiceNow, RMF, and DHA accreditation processes.
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.