Associate Systems Administrator

Associate Systems Administrator – Application Support (AMG)

Team: Application Management Group - DevOps

Notified is seeking an Associate System Administrator to join our team of Developers, Quality Assurance Engineers and Product Managers based out of our Bangalore, India office location.

Job Summary:

AMG/Cloud Reliability is a 24/7 function managing observability and being first line of technical support for Notified production infrastructure and applications. This function is critical to the organization as its responsible for high reliability of the Infrastructure and Applications.

Essential Duties:

Day to day responsibilities of the role include, but are not limited to:

• 24/7 Monitoring and troubleshooting Application and Infrastructure issues (Incident Tracking and Resolution).
• Support model (3 shifts/Day model - 6 am-3 pm IST, 1 pm-10 pm IST, 9 pm-6 am IST) with shifts currently scheduled for 5 days per week.
• Develop, collect, maintain, and distribute key technology metrics for reliability and performance.
• Participate in the software development lifecycle, contributing to Application Release, establishing monitoring and supporting Infrastructure build-out in the Cloud.
• Manage and maintain Support and Observability tool sets.
• Act as a liaison to the technical, functional and business stakeholder, facilitating communication between Development, QA, Product Management, Technical Operations, and Segment business leaders.
• Develop, facilitate, and maintain best-of-breed product support tools, including run books, monitoring, and knowledge bases.
• Automation of tasks using Python, Terraform and Powershell etc.

Minimum Qualifications:

• Freshers with Bachelor’s degree in computer science or engineering.
• Industry relevant technology certifications are highly desired but not mandatory.

This role will be based out of The Leela Office located on the 4th Floor, Airport Road, Kodihalli, Bangalore- 560008.  Our expectation at this time, is that you would work in HYBRID, 24/7 Support model (3 shifts/Day model - 6am-3pm IST, 1 PM-10 PM IST, 9 PM-6 AM IST). 

*Shift currently are at 5 days per week. 
*Work from office on Tuesdays, Wednesdays, Thursdays with cab pick-up and drop available. Can work from home on Monday and Friday

Do you think you have what it takes to join a passionate, no-nonsense team of engineers and product people to get things done? Contact us today! 

About Notified:

• Notified is committed to creating a more connected world by providing you with the tools you need to amplify your story. Together, our platform and our people elevate public relations, investor relations, and marketing for over 10,000 global customers. 
• We believe everyone has a story to tell and we’re passionate about helping people and brands amplify their stories across the globe We are proud to be the number one provider of enterprise webcasting and investor relations content distribution, as well as a global leader in press release distribution. Our clients have used Notified to monitor over 2 billion social media conversations and every year we run more than 100,000 events!   
• Our products are built so storytellers can do their best work. But we’re not just a platform—personalized, caring service is how we operate. We add a personal touch to everything we do. We strive to deliver wisdom and insight by helping our clients reach global and targeted audiences, measure outcomes, and fulfill their commitments. 
•  We have a global reach with offices in 17 countries, and each Notified client has direct access to our hard working, experienced, and caring team. We are relentlessly curious, authentic, and detail oriented.