Receptionist (Southgate Campus)

Receptionist (Southgate Campus)

• Application Deadline: 6 January 2026

Department: Customer Services

• Employment Type: Permanent - Full Time

Location: Southgate Campus

• Compensation: £27,541 - £30,602 / year

Description

Receptionist – successful applicants will provide an essential front-line service for all customers ranging from actioning incoming calls through to dealing with a range of face to face enquires and issues. The ability to build a rapport with all customers alongside a capacity to use a range of systems to help deal with a range of issues/enquiries is vital. Previous experience of aspects of this service is essential. Applicants must be able to demonstrate a student-centred approach, aiming to remove barriers to ensure a comprehensive positive experience.

Key Responsibilities

Please refer to the attached JD

Skills, Knowledge And Expertise

Please refer to the attached JD

Benefits

Read our Employee Pledge here!

The College offers employees a generous holiday allowance of 31 days annual leave for our support staff plus bank holidays. Pro Rata'd for part time employees. We also offer an attractive package of optional benefits for employees to take advantage of - please see below a list of our current staff benefits available at the College.


Annual Season Ticket Loans

An annual season ticket can save employees around two months in travel cost per year, costing the equivalent of 10 months for 12 month's travel.


Cycle to Work Scheme

The scheme is an incentive for staff, offering tax free bikes through independent bike shops and is run by Cyclescheme Ltd. You can get a tax-free bike, which for most people means they save around 32% of the cost for a new bike!


Employee Support Helpline

The Employee Assistance Helpline can be contacted 24 hours a day, 7 days a week. They are able to lend a sympathetic ear, offer practical and professional advice on a wide range of work related, personal or family problems.


Eye Tests for DSE Users

The College will refund the cost of regular eye tests for staff that use Display Screen Equipment regularly as part of their duties.


Flu vouchers

We offer established staff a free flu vaccination voucher to take to a large range of local high street pharmacies. 


Gym Facilities

Our Sports Centre at Southgate Campus is available for all staff with cardio, strength and conditioning equipment. These facilities are available Monday to Friday including access to the sports hall subject to availability.


Hair Salon Services and Beauty Treatments

A range of competitively-priced hairdressing services are accessible at our Colindale Campus. Regularly providing special staff offers which is convenient during lunch hours or after work. 


High Street Discounts and Inspired Rewards

Inspired Rewards is the shopping benefits website for staff which gives access to fantastic savings on leading retail brands, plus lots of great special offers! We also have staff discount available with local high street stores within walking distance of our three main campuses.