Medical Receptionist

Become part of our patient-focused administration team at SCHOC

At Sunshine Coast Haematology and Oncology Clinic (SCHOC), we’re growing to meet the needs of our community, and we’re seeking a dedicated part-time Medical Receptionist / Administrator to support our patient-centred services in Buderim.

This role is ideal for an experienced medical administrator who values flexibility and is open to increasing hours at times to support leave coverage and service needs. The position is expected to be approximately 0.5 FTE, with SCHOC operating Monday to Friday. The exact hours and days will be discussed with suitable candidates based on availability and clinic requirements.

SCHOC is a long-established, patient-focused centre providing high-quality haematology and oncology care in a warm and welcoming environment. If you’re an organised, compassionate, and motivated administrator who thrives in a clinical setting, we’d love to hear from you.

What’S Involved

This role supports smooth day-to-day operations across our haematology and oncology services.

Responsibilities Include:

• Patient liaison: Greeting patients, answering calls, scheduling appointments, and providing compassionate frontline support.
• Patient administration: Billing, accurate data entry, maintaining patient records, and using practice management software.
• Coordination and communication: Liaising with hospitals, specialists, GPs, allied health providers, and external partners.
• Clinical support administration: Assisting nurses and doctors with patient flow, treatment scheduling, and essential care information.
• Supporting the delivery of SCHOC’s onsite services including chemotherapy, immunotherapy, transfusions, venesections, and other treatments.

Who You Are

• Empathetic, patient-focused, and supportive in every interaction.
• A confident multitasker with strong attention to detail.
• Passionate about delivering a positive patient experience.
• Experienced in a medical, oncology, haematology, day-hospital, or general practice environment (highly regarded).
• A strong communicator with excellent interpersonal and written skills.
• Comfortable working as part of a collaborative multidisciplinary team.
• Familiarity with Medicare and private health processes is desirable.

What You Bring

• Previous administrative experience in a medical or specialist practice.
• Strong organisational and time-management skills.
• High accuracy in data entry and patient record management.
• Ability to build and maintain strong working relationships with patients, clinicians, and external stakeholders.
• Knowledge of medical terminology is advantageous.

What We Offer

• Opportunities available Monday to Friday with part-time flexibility
• A supportive and collaborative team environment.
• Competitive employment conditions, including 5 weeks of annual leave (pro-rated for part-time).
• The chance to be part of a leading-edge cancer care centre delivering high-quality patient care to the Sunshine Coast community.

How To Apply

If this sounds like the role for you, please submit your cover letter and resume by selecting the APPLY button below.

When applying, please confirm the number of hours or days per week you are seeking.

About Cancer Care Associates

Cancer Care Associates (CCA) is a leading oncology provider in Australia, committed to delivering integrated, evidence-based cancer care. Our multidisciplinary teams of Doctors, Nurses, and Technicians work together to provide personalised care and rapid access to treatment.

With expansion across New South Wales, WA and development underway in Queensland, we are dedicated to making cancer care accessible and affordable across both metropolitan and regional communities.

All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff, and visitors, especially immunocompromised individuals, from vaccine-preventable diseases.