Office Assistant - Police Department

Description

Come join a team dedicated to making a positive impact in our community, where the well-being of our residents is always our top priority. We offer flexible scheduling options (based on position) and foster professional growth through comprehensive training programs and learning opportunities. Shape your future in a career that empowers you to make a difference and thrive in a collaborative, purpose-driven environment.

Position Summary

Under the direction of the Office Manager, this employee performs a variety of administrative and clerical functions serving the Office of the Chief and duties as assigned to support department and bureau needs.

Starting Pay: $21.09 per hour; additional pay depending on experience 

FLSA Status: NonExempt

Schedule: 4 x 10-hour shifts per week, Monday - Thursday, between the hours of 7am and 6pm

• Benefits: Health, dental, and life insurance, PTO and paid holidays, vision reimbursement plan
• Retirement: Utah Retirement Systems, Pension and/or 401(k)
• Posting Close Date: May close any time after January 4, 2026

Hiring Process

This is generally a 3-month process.

• Application
• Background Check Packets
• First Review of Background
• Phone Screening (may be omitted)
• Preliminary Panel Interview
• Full Background Investigation
• Command Staff Panel Interview
• Conditional Offer of Employment
• Pre-employment Drug Screening
• Final Offer

Essential Duties and Responsibilities

• Working within the Administrative Operation Unit, processing and maintaining police personnel records, directing and assisting the public and other employees, answering and routing phone calls, taking messages and complaints properly and courteously.
• Ability to work independently and well as part of a team, serving as support to the city and department.
• Ability to follow instruction, accurately and effectively research, analyze, restructure, and implement services within specified deadlines.
• Assist the public with any questions regarding the Police Department.
• Performs complex office and administrative work involving the exercise of independent and/or unreviewed judgment. To include multitasking and staying on task to complete assignments within deadline.
• Manages assigned Bureau responsibilities including filing, routing information, letter formatting, mail distribution, scheduling appointments for staff and assigned division conference rooms. Set up for meetings as needed.
• Ability to compose department correspondence, documents and other materials.
• May enter and maintain specialized records.
• Must be proficient in basic computer skills, to include Microsoft 365 (Outlook, OneDrive, Sharepoint), Word, Excel, PowerPoint, etc.
• Effectively communicates, provides support, and can solve problems with community members, department personnel, other city departments, outside agencies, and vendors in person, via email, mail or by phone.
• May take complaints and service requests and forward information to supervisor or appropriate Bureau designee.
• Order equipment, supplies, distribute deliveries, and replenish supplies as needed.
• Requires light lifting and inventory management as assigned.
• May attend meetings to take notes and prepare a complete summary for assigned Bureau supervisor. May include scheduling meeting space and attendees.
• Maintain confidentiality regarding police reports, UCJIS information and all other police matters.
• Ability to establish and maintain effective working relationships with fellow employees, superiors, and the public.
• Ability to remain objective with supervisors, peers, and the general public.
• Performs other related duties as assigned.

Requirements

• Ability to pass background investigation.
• Knowledge of daily office functions and working knowledge of modern office equipment.
• Basic clerical skills to include typing, filing, spelling, punctuation, grammar and telephone answering skills. Previous experience in computer data entry helpful.
• Must have the ability to establish effective working relationships with peers, supervisors, and the general public.
• Good communication skills are necessary.
• Ability to exercise initiative, sound judgment, and to solve problems.
• Ability to manage multiple tasks and complete within designated timelines. 

Education And/Or Experience

• Previous employment of administrative, office, or related work experience is preferred.
• High school diploma, GED, or equivalent.

Language Skills

• English (read, write and the use of proper grammar).

Certificates, Licenses, Registrations

• Valid Utah Driver's License, or the ability to obtain one.

Physical Demands

• While performing the duties of this job, the employee is required to; sit, stand, walk, talk, and listen.
• Moderate lifting includes items up to 25 pounds.
• Specific vision abilities required by this job include close vision.
• This position requires the ability to type, file, collect and deliver items throughout city buildings, and converse on the phone for extended periods of time.

Work Environment

• Office environment working with the public and department personnel on the phone, in person, one-on-one, or in groups.
• Requiring movement within the department and other offsite City offices.
• Intermittent exposure to stress as a result of human behavior.

If you are reading this and hesitating to click "apply" because you do not check every box in the posting, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

West Valley City is an “Equal Opportunity Employer” and selects, hires, promotes, and compensates employees without regard to race, religion, age, disability, gender, sexual orientation, color, national origin, or any other non-meritorious factor. The City evaluates applicants for employment or candidates for promotion based upon their knowledge, skills, experience, education, and potential for job performance consistent with the needs of the position.