Senior Engineering Manager

Overview

Working At Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role summary
The Senior Engineering Manager for Growth under the Low-Touch Business Unit will build and lead engineering capability that owns the end-to-end self-serve customer acquisition journey for Jira Service Management. You will lead a team of 10 - 12 engineers located in Australia/New Zealand. You will partner closely with Product, Design, Data Science, Marketing, and Sales to deliver durable increases in customer acquisition and activation. You also have strong interest in AI/ML and fluency in collaborating with Data Scientists and ML Engineers to deliver challenging projects that make a tangible business impact using cutting-edge AI/ML technologies.

Key Responsibilities

• Technical Strategy & Execution: Own technical strategy and delivery for the full self-serve customer acquisition journey: awareness → buy → onboard → use. Translate product and GTM priorities into an engineering roadmap that directly improves business outcomes. Balance short-term experimentation with longer-term platform investments.
• Team Leadership & Development: Build and coach a high-performing engineering team (individual contributors and tech leads), foster psychological safety, set hiring plans, and partner with PM, Design and DS DRIs to create clear delivery ownership.
• Data-driven Decision Making: Partner with Data Science and Analytics to instrument the funnel, run experiments/A-B tests, establish health signals and implement alerting for leading indicators of future risk. Use funnel & cohort analysis to prioritise work with measurable revenue impact.
• Product Engineering Mindset: Lead the team beyond technical execution to focus on business and customer value. Partner closely with Product & Design to evaluate and prototype new motions and ship minimum-viable changes that unlock non-linear growth for the business.
• Communication & Stakeholder Management: Strong communicator able to represent technical trade-offs and risks to executives and business partners.

If you’re excited to be a part of the business unit that’s scaling a flywheel-driven low-touch business—balancing experiments with long-term initiatives that directly impact business revenue—please apply.

Responsibilities

• Enable your teams to ship features quickly and safely, providing them with the tooling and processes needed for success.
• Ability to drive technical and operational excellence, pushing innovation and quality.
• Grow your team members careers and keep them engaged.
• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.
• Be both a technical leader and people manager responsible for guiding your teams to make solid technical decisions.
• Help to prioritize and coordinate the team’s work alongside your product management and design peers.

Qualifications

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.