Operations Office Clerk

Description Of The Position:

The Clerk, Operations Office position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner.

Schedule: Mon-Fri, 6am-5:30pm

Pay Rate: 18:84

Shift Differential:

Responsibilities:

• Provides customer service assistance to customers and manages incoming calls
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records
• Set daily delivery appointments
• Processing deliveries
• Process completed loads
• Resolve any issues with shipping and/or receiving with internal staff
• Files paperwork daily
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed
• Observe all company safety rules and assist in enforcement as appropriate
• Other duties as assigned

Qualifications

Education And Experience

• High School Diploma or GED; or equivalent combination of experience and education
• 3 months’ verifiable customer service experience

Required Skills And Abilities:

• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Ability to effectively multi-task
• Detail oriented
• Ability to lift up to 40 lbs.
• Self-motivated
• Ability to multitask
• Flexible schedule a must
• Positive approach to assigned tasks

Preferred Not Required Qualifications:

• Bilingual (English/Spanish) a plus