Senior Business Analyst

Napier City Council is preparing for one of the most significant transformations in the water sector in a generation — and we’re looking for an experienced Senior Business Analyst to help lead the way.

In this pivotal role, you’ll work at the heart of our Water Services Directorate, supporting the transition from a Council-managed function to a future, standalone water services organisation. Your focus will be on ensuring our systems, data and business processes are robust, compliant, and ready for handover under national water reform.

You’ll analyse current operations, design fit-for-purpose processes aligned to best practice and legislation, and support the separation and implementation of standalone systems. Working closely with internal teams, iwi/Māori, regulators and national agencies, you’ll help shape governance frameworks, transition roadmaps, and change initiatives that enable a smooth and successful transition.

This is a high-impact role for a seasoned business analyst who thrives in complex, reform-driven environments and enjoys turning ambiguity into practical, data-driven solutions. You’ll bring strong stakeholder engagement skills, a solid understanding of public sector or infrastructure transitions, and the confidence to operate at both strategic and operational levels.

If you’re motivated by meaningful work, large-scale change, and contributing to the future of water services for our community, we’d love to hear from you.

Te Āheinga - The Opportunity

• Lead business analysis and process design to prepare Napier’s water services for transition to a standalone water services organisation.
• Support system separation and implementation, ensuring data, processes and governance are compliant and transition-ready.
• Work across Council, iwi/Māori, regulators and national agencies to align requirements and deliver practical transition outcomes.
• Contribute to transition planning, change initiatives and continuous improvement during a period of significant reform.

He kōrero mōhou - About You

• Lead business analysis and process design to prepare Napier’s water services for transition to a standalone water services organisation.
• Support system separation and implementation, ensuring data, processes and governance are compliant and transition-ready.
• Work across Council, iwi/Māori, regulators and national agencies to align requirements and deliver practical transition outcomes.
• Contribute to transition planning, change initiatives and continuous improvement during a period of significant reform.

Ngā painga mōhou - What we Offer

• 5 weeks annual leave after 2 years service
• Discounted Health Insurance Work Scheme + Eye Test Subsidy
• Retailer Discounts + Study assistance
• Employee Assistance Program (OCP)
• Quarterly values awards + Birthday vouchers + Social club
• Free flu vaccinations (annual)
• Ka Awatea Cultural Wānanga + NCC Kapa Haka
• Te Reo Māori language classes

This is a permanent, full time opportunity working 40 hours per week, Monday-Friday. You will be based in Napier.

The annual salary package for this role is between $105,700-$124,300 (including KiwiSaver), with the final offer depending on your skills and experience.

Applications for this role close on 16 January 2025 however due to the highly competitive employment market we will be interviewing applications as we receive them and may close the role when we have found the right person. Please be aware that we have a close-down period between 19 December and 5 January 2025, so please be patient with us if you do not hear back until the new year.

Kia mōhio mai - Please note

Napier City Council is moving toward a joint regional water entity under the Local Water Done Well reform. This means future changes to how water services are governed and delivered are likely, including potential shifts in organisational structure, reporting lines, and regional collaboration. Applicants should be comfortable working in a dynamic environment and open to evolving responsibilities as part of a larger, regional approach to water management.

He kōrero mō Te Kaunihera o Ahuriri - About NCC

At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!

Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.

Before you join, you’ll need to complete pre-employment checks (including criminal background checking, with some roles requiring health screening and drug testing). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.

Please visit Napier City Council Careers website to see full job description

Job Description – Senior Business Analyst