Project Coordinator, Experienced

Your Role

The UM Shared Services – Letters Team supports the development, governance, and implementation of Utilization Management (UM) letters across lines of business to ensure regulatory compliance and operational readiness. The Project Coordinator will report to the Senior Manager of Business Systems Analyses. In this role you will support end-to-end letter cycle from intake and redlining through compliance review and system configuration, and help ensure letters are accurate, compliant, and available for use by UM operations.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In This Role, You Will:

• Develop and provide complex analytical support to multiple projects simultaneously through the analysis and interpretation of data in support of cross-functional business operations for management review 
• Develop annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives (cost/benefit analysis) 
• Define business requirements and provides analysis to increase operational efficiency   
• Analyze actual results against plan and forecast and recommends interventions where appropriate, while identifying opportunities for improvement in operational performance and works cross-functionally to develop business solutions 
• Manage the design, development and/or implementation of new or enhanced systems projects or programs
• Coordinate the end-to-end execution of UM letter updates, including intake, tracking, review, approval, and implementation
• Perform detailed redlining and edits to UM letter templates to reflect regulatory, compliance, and business requirements

Your Knowledge and Experience

• Requires a bachelor’s degree or equivalent experience
• Requires at least 3 years of prior relevant experience
• Experience working in a regulated environment (healthcare, insurance, government, legal, or compliance-driven settings) preferred
• Strong attention to detail and ability to manage multiple tasks with accuracy and consistency
• Ability to follow defined processes and ensure work adheres to compliance and governance standards
• Strong written and verbal communication skills for coordinating across teams
• Comfort working with document editing, version control, and tracking tools (e.g., Word, Excel, SharePoint)