Compliance Officer

General information

Name Compliance Officer Location 70 St Mary Axe, London Business unit MBU-Finance Working time Full-Time Type Risk Management

Description & Requirements

About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. About TripLink UK and TripLink Triplink International (UK) Limited ("Triplink UK") is a UK-incorporated B2B payment company currently in the process of applying for UK Electronic Money Institution (“EMI”). At Triplink UK, our mission is to deliver seamless payment solutions that prioritize security and compliance. We adhere to the highest standards of regulatory excellence, ensuring that our operations align with the expectations of our stakeholders. As we advance, we remain dedicated to fostering trust and reliability in every transaction, aiming to enhance the financial experience for B2B payment through virtual commercial cards (VCC). TripLink (www. triplinkintl.com), which was founded in 2019, is the fintech arm of Trip.com Group. TripLink has offices in Hong Kong, Shanghai, Singapore, London, and Amsterdam. TripLink was awarded the Highest Market Share Commercial Card Issuer Award out of HK since 2022 by the card scheme. TripLink UK is seeking a skilled and experienced Compliance Officer to join our growing London team. As the Compliance Officer at TripLink International (UK) Limited, you will be responsible for ensuring compliance with the payment license and regulatory requirements in the UK. You will work closely with various internal departments and external stakeholders to maintain and enforce compliance standards. 
This position offers a unique opportunity to work in a fast-paced, innovative environment where you can leverage your compliance expertise to contribute to strategic decision-making and operational excellence. The role will involve close collaboration with our Shanghai headquarters and other regional offices in Amsterdam, Hong Kong, and Singapore. 
In this Role, you’ll get to

• Assist in the preparation and submission of the EMI license application, ensuring all required documentation is accurate and complete. Coordinate with external consultants and advisors to ensure a smooth and efficient application process as required by the FCA.
• Ensure ongoing compliance with payment licenses and regulatory requirements. 
• Collaborate with internal risk, operations, finance, and legal teams to ensure overall compliance. 
• Engage with local regulators and assist the MLRO (Money laundering reporting officer) in overseeing the implementation of AML and other compliance requirements. Serve as the primary point of contact with FCA and other law enforcement agencies. 
• Maintain an effective compliance program, internal controls, and monitoring framework to manage compliance risks. 
• Assess escalation and provide input on suspicious transaction handling, KYC review and participate in risk incident management. 
• Manage regulatory examinations, inspections, information requests, and reporting/filings. 
• Provide internal training on licensing, compliance, and anti-money laundering (AML). 
• Identify and share updates in local regulatory policies/regimes in the UK. 
• Assist in dealing with other compliance issues and work. 

What you'll Need to Succeed

• University degree or above, with more than 8 years of experience in compliance advisory or compliance control in licensed financial institution or Big 4 professional services firms.
• Familiarity with the UK’s regulatory environment, particularly the FCA’s rules and regulations related to EMI would be advantageous. 
• Broad and up-to-date understanding of financial crime, regulatory compliance, and key requirements in the payment services industry. 
• Strong compliance and business acumen, with the ability to identify compliance risks, assess their impact, and develop practical, risk-based solutions. 
• Basic knowledge of financial services, banking, and payment processing domains. 
• Logical thinking, excellent problem-solving, communication, and stakeholder management skills, with the ability to influence and collaborate effectively across the organization. 
• Self-motivated, detail-oriented, responsible, and capable of working independently to manage multiple priorities and meet deadlines in a fast-paced environment. 
• Ability to communicate complex compliance matters effectively to both technical and non-technical audiences is essential.

Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com


Have a good trip, and see you soon!