Facilities Coordinator - Westfield Airport West

Your opportunity

We have a great opportunity for two Facilities Coordinators to join our teams at Westfield Plenty Valley and Westfield Airport West.

Reporting to the Facilities Manager, you’ll support the day-to-day operations of the centre with a strong focus on maintaining high standards across all facilities. You’ll play an important role in ensuring a safe, functional and well-presented environment for our retailers, while delivering a consistently positive experience for our customers.

Day-to-day you will be responsible for:

• Responding to reactive maintenance issues and completing onsite investigations.
• Supporting high-quality hard and soft service delivery across the centre.
• Managing the CMMS (Computerised Maintenance Management System) to prioritise, track and close out work orders.
• Conducting inspections and safety checks, and supporting maintenance, repairs and capital works.
• Communicating with retailers, contractors and internal teams to coordinate work and resolve issues.
• Building strong relationships with service providers to ensure timely and compliant service delivery.
• Supporting environmental, sustainability and operational initiatives through accurate reporting.
• Assisting with emergencies or incidents and following agreed incident management processes.

These roles are offered as full-time, permanent positions based onsite at either Westfield Plenty Valley or Westfield Airport West.

What sets you apart

You’re proactive, hands-on and solutions-focused, with strong communication skills and attention to detail. You’re confident coordinating contractors and managing multiple tasks in a fast-paced environment. Experience in facilities, property, retail, hospitality or building operations is beneficial – we also welcome applicants from diverse backgrounds who are keen to develop their technical capability in the facilities space.

You will be:

• Proactive – identifying potential issues early and taking action before they escalate.
• An effective communicator – engaging clearly, professionally and collaboratively with tenants, contractors, visitors and internal teams.
• Detail-oriented – maintaining high standards of safety, presentation and accuracy across schedules, budgets and workflows.
• Organised and reliable – able to manage multiple priorities while keeping the centre operating smoothly.
• Technically capable and solution-focused – confident in troubleshooting issues across building systems (HVAC, plumbing, electrical) and finding practical solutions in the moment.
• Flexible to work the occasional weekend day shift and occasional Thursday and Friday late-night shift (with time in lieu).

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.  If you require support or adjustments during the application process, please contact us confidentially at scentregroupcareers@scentregroup.com.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more about working with us.

For more information or if you have any questions, please email npapagiannis@scentregroup.com.

Applications close: 1st February 2026 (unless filled prior).