Business Intelligence Analyst

Key Accountabilities

• Build and maintain dashboards and recurring reports under the guidance of more senior team members
• Conduct data validation and help ensure metrics are consistently calculated and aligned with BI standards
• Assist with ad hoc analysis by pulling relevant data and assembling performance trends or comparisons
• Apply basic visual design principles and use pre-defined templates to support dashboard usability and clarity
• Support automation efforts by populating PowerPoint decks, refreshing templates, or using simple scripts where applicable
• Flag data quality issues, inconsistent logic, or usability gaps to more senior BI team members
• Develop foundational business knowledge and begin learning how different users interpret and act on data
• Collaborate with BI peers and data teams to clarify task requirements and understand dependencies
• Flags data quality and usability issues to senior team members.
• Supports automation and template refreshes.
• Participates in team learning and documentation.

Key Interfaces

Internal Key Relationships

• Consultants, Managers, peer Specialists, Analysts, and functional business partners

External Key Relationships

• None typically, but may support vendor-led enhancements or platform testing

 

 

 

 

Required Education, Experience, Technical Skills and Knowledge

Education

Bachelor’s in Data Science, Computer Science, Information Systems, Statistics, Mathematics, or a related technical field, or an equivalent combination of education and work-related experience. Business degrees acceptable with strong technical coursework or certification.

Experience

0–1 year; open to fresh graduates or interns with relevant coursework.

Technical Skills and Knowledge

• Basic proficiency in Tableau (or other BI platforms), including dashboard creation, formatting, and filters
• Foundational SQL knowledge for running queries and checking data accuracy (training expected on the job)
• Exposure to semantic layer concepts such as data fields, joins, and hierarchies (awareness-level understanding)
• Interest in automation and willingness to learn tools like Python for repetitive reporting tasks (optional but encouraged)
• Developing understanding of business metrics, reporting standards, and performance frameworks
• Strong attention to detail, curiosity about data, and eagerness to learn both technical and business-side BI skills
• Exposure to SQL, Tableau, Power BI, or Python is preferred. Role focuses on foundational BI skills and supporting delivery.

 

Key Metrics

• Task completion and QA accuracy
• Automation support and refresh efficiency
• Stakeholder feedback on usability
• Learning and development progress

 

 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?