Policyholder Accounting Senior Accountant

Job Type: Permanent – Specialist Band 1 

Location: Birmingham, Edinburgh, Telford or London offices - Hybrid, up to 3 days per week in the office

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Closing Date: Monday 26th January 

Salary and benefits: £62,000 - £80,000 per annum (dependant on experience) plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

Who are we? 

We want to be the best place that any of our 6,600 colleagues have ever worked.

We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet. 

The Role

We’re looking for a Life Insurance Senior Accountant to join our new Accounting Operations Centre. In this leadership role, you’ll work closely with your manager and peers to drive accurate and timely ledger reporting for policyholder balances, oversee the activities of our customer outsourcers, implement ongoing regulatory change and drive process improvements that make a real impact.

What you’ll do:

• Ensure quality and completeness of policyholder ledger data across all entities.
• Oversee outsourcer performance and challenge SLAs/KPIs for better delivery.
• Own manual journal postings and reduce reliance on manual processes.
• Collaborate across teams to improve data feeds, automate controls, and accelerate ledger close.
• Lead and develop your team, fostering a culture of continuous improvement.

What we’re looking for

• Fully qualified accountant with financial services experience.
• Strong knowledge of life insurance accounting and change delivery.
• Skilled in stakeholder management and team leadership.
• Experience managing BAU alongside transformation initiatives.

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. 

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. 

We’re reviewing applications as they come in, so apply early to avoid missing out.

Find out more about #LifeAtPhoenix 

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us 

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