Cloud Systems Administrator

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

About Contour & Constellation: 

Contour Software is a wholly owned subsidiary of Constellation Software Inc. (CSI), which acquires, manages and builds market-leading software businesses that develop industry-specific, mission-critical enterprise software solutions to serve both the public and private sectors. Prior to going public in 2006, CSI won the prestigious "Canada's 50 Best Managed Companies” award in 2005. Headquartered in Toronto, Canada, and with a global presence, CSI's subsidiaries operate in more than 80 different industries in over 100 countries, generating annual revenues in excess of $3 Billion. 
 
Contour Software currently houses remote employees for more than 80 Departments (R&D, Finance, IT, Customer Support, Professional Services and Other) belonging to more than 40 of CSI's 500+ divisions, in 3 offices [KHI, LHE & ISB]. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses as well as public institutions, globally. 

The Division 

Owned by Constellation Software, Inc., the leading global provider of industry-specific software solutions, Financial Risk Solutions (FRS) is an Irish based Fintech firm whose main software product, Invest|Pro™, is used by large enterprise financial services companies, such as asset managers and insurance companies, to manage the daily mission-critical investment trading process, investment valuations, charge and tax calculations, unit pricing, accounting and regulatory reporting for unit-linked collective investment funds and individualised portfolio arrangements of high-net-worth individuals.  The total value of assets administered on the software across our global customer base exceeds $200 billion. 

 
Joining FRS means joining a global network of 17,000+ employees, with numerous career development and advancement opportunities. We offer competitive compensation, a full array of benefits. Our team is growing, and we are looking for the highest quality talent to join us on our journey. 

 
Division Link: https://frsltd.com/ 

The Position 

This is an exciting opportunity to join a vibrant, growing software company with a young workforce and global customer base.   

We are looking to hire a Cloud Engineer / Cloud Administrator based in Contour Software’s offices in Karachi/Lahore, Pakistan to support our Managed Hosted Service offering.  This is a technical role involving oversight, maintenance, and configuration of business-critical systems for our customers hosted on Azure’s public cloud. 

Initially, the team will be expected to provide support and oversight during European (Ireland) working hours.  The team will then need to be expanded to cover time zones in the United States (East Coast) later this year and Australia later in 2025.  This work will typically involve: 

• Analysis and monitoring of the existing cloud environments to identify and resolve any issues. 

• Managing and responding to support tickets raised by Customers through our Professional Services Team. 

• Developing and maintaining automations for Azure cloud solutions in accordance with best practice. 

• Collaboration with cloud architect and development teams to evaluate and identify optimal cloud solutions, particularly when onboarding new cloud environments.  

 
 
Responsibilities 

The main responsibilities of the role include: 

• VM / Azure App Services provisioning 

• PowerShell script automation  

• Applying and maintaining Azure security standards 

• Monitoring MS SQL databases and server instances 

• SQL queries, backups and maintenance 

• Creating alerts in Azure to monitor various services 

• Configuring and maintaining VPNs 

• Managing DNS 

• Managing Virtual Networks, Azure Traffic Manager, Network Security Groups and IP/Port whitelisting. 

• Managing DR services 

• Performing application installs of our products 

• Report writing 

• Problem solving 

Required Skills  

We’re seeking candidates with the following qualities: 

• Prior experience as an Azure Cloud Engineer / IT Administrator is essential. 

• MS SQL 

• Windows Server Administration 

• Logical thinking and problem solving skills 

• Excellent communication skills - fluent English (spoken and written) 

• Highly numerate 

• Experience with standard business environment software such as MS Outlook, Excel and Word. 

• Tech savvy: Ability to keep up with the latest software trends and strong at technical troubleshooting. 

• Reliable, dependable and with a strong work ethic 

• Organised with the ability to prioritise 

• Ability to work collaboratively within a team and also to problem solve autonomously where it is required. 

• College Degree, Professional Qualification, or extensive Work Experience in one of the following disciplines: 
  - IT Administration / Cloud Administration 
  - Computer Science 
  - Engineering 
  - Physics 
  - Mathematics 
    

Experience in the following subjects and technologies are an advantage, but not essential: 

• CI / CD Principles 

• IaC (Infrastructure as Code) 

• Experience with Cloud Reporting and Alerting tools 

• Azure DevOps 

• Visual Studio 

• VB .Net / C#  

• PowerShell Scripting 

• Investment Markets, Fund Administration or Fund Accounting 

• Specflow 

• FreshDesk, JIRA or ZenDesk 

• Microsoft 365 

• Teams / Zoom / WebEx 

Exciting Benefits we offer:

• Market-leading Salary

• Medical Coverage – Self & Dependents

• Parents Medical Coverage

• Provident Fund

• Employee Performance-based bonuses

• Home Internet Subsidy

• Conveyance Allowance

• Profit Sharing Plan [Tenured Employees Only]

• Life Benefit

• Child Care Facility

• Company Provided Lunch/Dinner

• Professional Development Budget

• Recreational area for in-house games

• Sporadic On-shore training opportunities

• Friendly work environment

• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.