Operations Coordinator - PRO

Job Overview:

We are seeking a proactive and experienced Government Relations & Passports Affairs Representative to manage all governmental transactions, procedures, and documentation related to visas, passports, and official government dealings in Kuwait.

The ideal candidate will possess in-depth knowledge of local government departments, regulations, and processes, ensuring the company’s compliance and smooth operations in all official matters.

Responsibilities:

• Handle all government-related paperwork, applications, and follow-ups for visas, work permits, residencies, and passports for employees.

• Liaise with various government entities such as the Ministry of Interior, Customs, Public Authority for Industry, Public Authority of Manpower, Ministry of Commerce & Industry, and other relevant departments.

• Stay updated on changes in laws, regulations, and procedures related to immigration, labor, and government affairs in Kuwait.

• Facilitate the processing, renewal, and cancellation of all company and employee official documents (e.g., civil IDs, labor cards, Licenses).

• Ensure timely submission of documents and payments to avoid penalties or delays.

• Maintain accurate records and databases of all employee documents, company and expiry dates.

• Resolve any issues or discrepancies related to government transactions efficiently.

• Provide guidance and support to employees on government-related procedures and requirements.

• Represent the company in government offices and build strong professional relationships with officials.

Skills:

• In-depth understanding of Kuwaiti government systems, procedures, and protocols.

• Familiarity with immigration, labor, License, and residencies/visa regulations.

• Excellent communication and interpersonal skills.

• Strong negotiation and problem-solving abilities.

• Proficiency in Arabic (both written and spoken) is required.

• Ability to work independently and manage multiple tasks under pressure.

• Must have a valid Kuwaiti driving license and own transportation.

Requirements:

• Arabic Speaker with extensive local experience.

• Holding Diploma or higher in any related field.

• Minimum of 5-7 years of proven experience in government relations.

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