Custody Service Middle or Back Office, Assistant/Assistant Manager

Company Description

As a Luxembourg-incorporated bank since 1979, together with the global presence of Bank of China Group, Bank of China has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With more than 40 years of expertise and experience in the European markets, Bank of China extended its roots from Luxembourg to other European countries by setting up various branches in the Netherlands, Belgium, Poland, Sweden, Portugal, Greece and Ireland.

Taking into account the wide regional coverage across Europe and to further unify the brand image, in 2022, Bank of China in Luxembourg changed its name to Bank of China Europe, becoming the IPU regional headquarter and covering 15 institutions in 13 European countries.

Bank of China Europe adheres to the guidance of BOC Group and continues to grow and expand its business coverage across the world, offering comprehensive business solutions to its clients worldwide with its globalized operations and diversified platforms.

Comprising of an international workforce with a multicultural background of 30 nationalities with over 390 employees, on this beloved land, with common objectives and a strong brand name that is widely recognized within the financial sector and across various industries, Bank of China Europe is continuously working towards building the bank into a first-class global banking group.

Job Description

1. Custody Service Tax Expert: Assistant / Assistant Manager

• Custody tax operation and product (RAS, Quick Refund, Standard refund etc.)
• Full life cycle of customer on-boarding tasks.
• Plan and perform periodical customer KYC tasks.
• Sub-custodian on-boarding due diligence.
• Market information collection and distribution (network).
• Plan and perform periodical due diligence tasks of Sub-custodians and suppliers.
• Maintain relationship with suppliers and manage projects with suppliers.
• Centralize and maintain up to date internal/external account information.
• Centralize and maintain up to date products information and documentation.
• Lead or participate in new product development projects.  
• Perform daily reconciliation.  
• Perform daily controls and monitoring tasks.
• Brokerage service daily middle office tasks. 
• Statistics.
• Internal and external reporting.
• Legal documentation review and periodical review.
• Cooperate with other teams and/or functions in various projects.  

2. Custody Service: Assistant / Assistant Manager

• Safekeeping customer assets.
• Reconcile securities and cash positions in an accurate timely manner.
• Collect and execute clients’ cash and security instructions in an accurate and timely manner.
• Follow up cash and security transaction settlement and resolve any issues.
• A to Z process of Corporate Actions, Proxy voting and/or Income events.
• A to Z process of Global Custodian tax services such as customer tax profile setup, certificates collection, forms, exemption (relief at source), reclaim (quick refund, standard refund), etc.
• Contribute to internal cross-training and operational procedure setup.
• Continually update knowledge of industry standards and developments to communicate to clients.
• Other tasks assigned by team manager and/or department head.   
• Support customers on boarding, KYC, handle/follow up on queries plus marketing and sales. 
• Participate/Manage settlement automation project and other projects in the pipeline.

Qualifications

1. Custody Service Tax Expert: Assistant / Assistant Manager

Profile (Technical Skills):

• Bachelor’s degree or equivalent in Finance, Accounting, Banking or Business-Related Studies
• Preferred but obliged to have minimum 2 years of working experience in custodian banks.
  Experience in Custody tax operation and product (RAS, Quick Refund, Standard refund etc.), Network, Product Management, Product Design, Treasury Middle Office, Broker/Dealer Middle Office, KYC/Account management will be advantages. 
• Advanced Microsoft Office (Word, Excel, and PowerPoint).
• Good numerical and IT skills; Expertise in using S.W.I.F.T. Familiar with SQL, Access, Python will be added value.
• In-depth knowledge of global custodian industry.
• Expertise in at least one of the following global custodian operations areas: Settlement, Corporate Actions or Tax.
• Knowledge/Experience in Fund Depositary Services will be an advantage.
• Fluency in English is essential. Good expression and writing skills in English.; Chinese and other languages will be an advantage.

Profile (Soft Skills):

• Strong team-working spirit and meticulous personality
• Initiative, independent and good communication skill.
• Outstanding attention to details.
• Ability of handling multi-task and prioritize workloads.
• Excellent verbal and written communication skills.
• Flexible with working hours, shifts and extended hours may be required.
• Work well in a multi-cultural team.
• Good interpersonal skills to deal with and relate to clients.

2. Custody Service: Assistant / Assistant Manager

Profile (Technical Skills):

• Bachelor’s degree or equivalent in Finance, Accounting, Banking or Business Related Studies
• Preferred but obliged to have minimum 2 years of working experience in custodian operations.
  Experience in Fund Depositary Services/Fund administration, Network, Broker/Dealer will be advantages. 
• Advanced Microsoft Office (Word, Excel, and PowerPoint).
• Good numerical and IT skills; Expertise in using S.W.I.F.T. Familiar with SQL, Access, Python will be added value.
• In-depth knowledge of global custodian industry.
• Expertise in at least one of the following global custodian operations areas: Settlement, Corporate Actions or Tax.
• Knowledge in Olympic System is an advantage.
• Fluency in English is essential; Chinese and other languages will be an advantage.

Profile (Soft Skills):

• Strong team-working spirit and meticulous personality
• Initiative, independent and good communication skill.
• Outstanding attention to details.
• Ability of handling multi-task and prioritize workloads.
• Excellent verbal and written communication skills.
• Flexible with working hours, shifts and extended hours may be required.
• Work well in a multi-cultural team.
• Good interpersonal skills to deal with and relate to clients.