Account Manager

Timbertruss is Australia’s leading prefab manufacturer, specialising in Roof Trusses, Wall Frames, Posi Struts and Cassette Floor Panels. We pride ourselves on quality, efficiency and reliability. This has resulted in us becoming the prefab manufacturer of choice for the building industry in Australia.

For more information about us, please take a look out our website: www.timbertruss.com.au

About the role
Step into a role where your expertise truly makes a difference. As an Account Manager at Timbertruss, you’ll be the trusted partner for our valued clients, building relationships that drive success. In this fast-paced, dynamic environment, you’ll collaborate closely with customers to uncover their unique needs and deliver tailored solutions that help their businesses thrive. This isn’t just account management; it’s about shaping growth, creating opportunities, and being part of a team that values innovation and results.

Key responsibilities

• Own the relationship: Be the go-to partner for a portfolio of key accounts, ensuring every client feels valued and supported.

• Drive growth: Identify opportunities to expand partnerships through strategic cross-selling and upselling of our innovative products and services.

• Lead negotiations: Secure win-win agreements on pricing and contracts that strengthen long-term relationships.

• Deliver insights: Provide clients with clear, actionable updates on performance and opportunities to help their businesses thrive.

• Collaborate for success: Work together with internal teams — sales, operations, and support — to deliver seamless solutions.

• Showcase expertise: Represent Timbertruss in client meetings and presentations, demonstrating the value we bring to their business.

• Shape strategy: Contribute to account management plans that boost customer satisfaction, retention, and growth.

What we're looking for

• Proven success: You’ve thrived as an Account Manager or in a similar sales-focused role, ideally within a fast-paced industry.

• Relationship builder: Exceptional communication and interpersonal skills that turn clients into long-term partners.

• Negotiator & problem solver: You’re confident navigating complex situations and securing outcomes that work for everyone.

• Self-starter & team player: You can work independently while collaborating seamlessly with colleagues to achieve shared goals.

• Organised & agile: Strong time management skills to juggle a diverse portfolio without missing a beat.

• Tech-savvy: Comfortable using CRM tools and software

Why join Timbertruss
At Timbertruss, we are committed to providing our employees with a supportive and rewarding work environment. As an Account Manager, you'll have access to a range of benefits, including:

• Competitive remuneration package

• Fully maintained Company vehicle

• Ongoing training and development opportunities to enhance your skills

• Flexible work arrangements to support work-life balance

• Comprehensive health and wellness programs to prioritise your wellbeing

If this role sounds like you, we want to hear from you! Click apply now to submit an application through our recruitment portal.

Please note, all applicants will be required to undergo a pre-employment medical including drug and alcohol testing.