Account Manager (Greece & Cyprus)

ABOUT HARBOR LAB 

Founded in 2020 in Greece, Harbor Lab is a fast-growing B2B maritime tech company on a mission to simplify and optimize port cost management. Our end-to-end, AI-powered SaaS platform transforms how Shipowners and Shipmanagers handle Disbursement Accounts (DAs), bringing automation, real-time data, control and transparency to one of the most complex and costly parts of global shipping.

But we don’t stop there. Harbor Lab also powers a thriving Marketplace, connecting Principals with a global network of vetted Port Agents and Vendors.

At Harbor Lab, people come first. Our culture is anchored in ambition, trustworthiness, genuine care, and agility—values we bring to every interaction with our customers and our team. We're proud to be consistently recognized as a Best Workplace (2021, 2022, 2023) and recently certified as a Great Place to Work (2024).

If you're looking to make a global impact, grow alongside passionate peers, and shape the future of maritime innovation—we’d love to meet you.

ABOUT THE ROLE 

We're expanding our team and looking for an Account Manager to help grow and manage our existing customer base across Greece and Cyprus. You'll build strong client relationships, identify growth opportunities, and work closely with the team to ensure customers get maximum value from our solutions.

In return, we offer a supportive environment where you can take ownership, make an impact, and grow alongside a motivated team.

WHAT YOU WILL BE DOING 

• Manage and nurture a portfolio of existing accounts
• Identify growth opportunities within current clients
• Collaborate closely with the team to drive retention and expansion
• Be the trusted point of contact for your customers, ensuring their success (and ours)

Requirements

We would love to hear from you if you have:

• Proven experience in account management, customer success, or B2B sales
• Strong communication skills (Greek & English fluency required)
• Self-motivated, results-oriented, and comfortable working in a fast-paced environment
• Deep understanding of the Greek/Cypriot market is a big plus

Benefits

WHAT WE OFFER 

• Attractive compensation package based on experience and skillset (base and variable)
• 30 days of paid annual leave 
• Hybrid way of work  
• Yoga classes, Life Coach, Running Coach and Kick-Boxing Sessions 
• Cool start-up environment (with swag, and much more) 

*Harbor Lab is certified as Great Place to Work in Greece and is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

**Harbor Lab collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. We will keep your resume in our database for any future consideration. In case you want to be deleted from our database, you can contact us at people@harborlab.com 

***If you are applying to this job post, then we assume that you have the legal right to work in the EU. 

#LI-Hybrid