Night Auditor (Overnight Hotel Operations)

Salary Range $23-30 (includes 2 hours of penalty per shift for meal and breaks)

For experienced applicants; MUST have previous hotel front desk experience - no exceptions.

We have an exciting Full-Time Night Auditor position at the award-winning Liberty Station Hotels.  This position is for a dual brand complex, a Courtyard Marriott and a Homewood Suites Hilton.  The schedule is 2 days at each hotel (4 days per week), 10:30PM – 6:30AM.  The initial training will require several weeks of day time availability (shifts between 6AM – 11PM). A 5th shift is possible should anyone qualified desire a 5 day work-week.

The best candidates for consideration will have at least 1 year hotel front desk experience and have worked with either Fosse (Marriott operating system) and/or PEP (Hilton's).  We understand night audit is a unique shift, so it’s important that applicants are comfortable working on their own and overnight. Previous overnight work history is important.  

Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.

Join the Huntington Team

Huntington Pacific Hotels LLC manages and develops Marriott- and Hilton-branded hotels with a focus on strong operations and memorable guest experiences. If you enjoy helping people, solving problems, and working with a team in a fast-paced environment, this role is a great fit.

Why Huntington

• Career growth: Learn the business from experienced leaders and build skills that transfer across hotels and departments
• Supportive culture: Work with a team that values accountability, service, and doing the right thing
• Variety and opportunity: Exposure to multiple brands, systems, and day-to-day operations
• Guest-first mindset: Be empowered to take ownership and make things right for guests

Job Title: Night Auditor (Overnight Hotel Operations)

Reports To: Front Office Manager / AGM / GM (property dependent)

Department: Front Office

Schedule: Overnight shift; weekends/holidays as needed

FLSA Status: Non-Exempt (Hourly)

Position Summary

The Night Auditor is responsible for running all overnight front desk and hotel operations while completing end-of-day audit procedures. This role blends guest service, safety-minded hotel oversight, and accounting accuracy. You’ll deliver strong hospitality, resolve overnight guest needs, and ensure the business date rolls correctly with complete and accurate reporting.

Overall Responsibilities

• Run all overnight duties at the Front Desk and support hotel operations after-hours
• Complete Night Audit procedures in the property system (e.g., FOSSE, where applicable)
• Deliver consistent “guest-first” service and take ownership of guest problems through resolution
• Maintain a professional appearance, communication style, and confidentiality at all times
• Ensure smooth handoff to the next shift with clear logs and notes

Guest Service Standards (“Aggressive Hospitality”)

• Smile, greet, and acknowledge every guest
• Use the guest’s name whenever possible
• Speak in a warm, friendly, and courteous manner
• Show genuine interest and give full attention during each interaction
• Anticipate guest needs, stay flexible, and follow through

Key Responsibilities

Night Audit & Financial Controls

• Run end-of-day processes: post charges, balance the day, and roll the business date
• Verify room rates, taxes, and postings; resolve discrepancies and document corrections
• Process all payment types (cash, credit/debit, direct bill where applicable)
• Complete adjustment/correction entries per policy and document appropriately
• Balance and secure cash, receipts, and the bank according to accounting procedures
• Prepare, print, and distribute required nightly reports (audit pack, variances, arrivals/departures, etc.)
• Maintain accurate audit notes and communicate exceptions for follow-up

Front Desk & Overnight Operations

• Complete check-ins/check-outs and support late arrivals/early departures
• Answer phones promptly and professionally; handle wake-up calls and messages
• Resolve guest requests and complaints; document and escalate as appropriate
• Monitor lobby activity and maintain a safe, calm environment overnight
• Maintain front desk and lobby readiness: clean, organized, stocked, and guest-ready
• Stock and maintain the lobby Market (as assigned)
• Ensure front desk equipment is working; report failures immediately
• Stay familiar with the day-to-day selling strategy, availability, promotions, and loyalty/program information

Safety, Security, and Property Oversight

• Follow all safety and security procedures; report incidents, hazards, and suspicious activity
• Protect guest privacy and company assets (keys, cash, reports, passwords, equipment)
• Complete required logs and overnight checklists (property walks, key control, safety checks) as assigned

Communication & Handover

• Keep accurate shift logs and pass on all important information to the next shift/supervisor
• Communicate maintenance, housekeeping, and guest service issues clearly for follow-up

Qualifications

• Customer service experience required; hotel front desk experience preferred
• Strong attention to detail and comfort with numbers, cash handling, and balancing
• Ability to read and interpret documents such as safety rules (Lockout/Tagout, JSAs), safety information (SDS/MSDS), operating instructions, and procedure manuals
• Ability to keep logs and communicate effectively with guests and associates
• Ability to work independently overnight and make good decisions within policy

Scheduling Expectations

The hotel operates seven days a week, 24 hours a day. All associates must understand that schedules may change based on business needs and weather. Hours may vary week to week (some weeks less than 40, some more than 40 as needed). Associates are expected to carry out reasonable requests by management that they are capable of performing.

Physical Requirements

• Ability to stand, sit, or walk for extended periods during the shift
• Ability to reach, bend, stoop, and lift/move items up to 25 lbs (and more with assistance as applicable)
• Ability to work overnight in a front desk/lobby environment with varying noise levels

ADA Statement

Reasonable accommodations will be made in compliance with the Americans with Disabilities Act of 1990.

California & Federal (FLSA) Wage/Hour Notes

• This position is Non-Exempt and eligible for overtime in accordance with federal FLSA and California wage and hour requirements
• Meal and rest periods are provided in accordance with California requirements
• All hours worked must be accurately recorded; no off-the-clock work
• Paid sick leave and other required benefits are provided in accordance with California and applicable local ordinances

Employment Statements

• Huntington Pacific Hotels LLC / Huntington Atlantic Hotels LLC and Huntington Hospitality Management LLC are Equal Opportunity Employers
• Employment is at-will (unless otherwise required by law or written agreement)
• This job description is not a contract and may be modified based on business needs

If you want, I can also make a shorter “Indeed-ready” version and a version tailored specifically to FOSSE + Marriott brand language (or Hilton’s OnQ).