Veterinary Receptionist
Tequesta Veterinary Clinic.com
Office
Jupiter, FL
Full Time
Receptionist
Tequesta Veterinary Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary: $16.00-$20.00 dependent on skill and experience
Schedule: Monday - Friday 8 AM- 5 PM, Rotating Saturdays 9AM-1PM
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Tequesta Veterinary Clinic
Tequesta Veterinary Clinic: 3 doctor AAHA hospital in affluent coastal community looking for full-time EXPERIENCED veterinary technicians. "Our perfect candidate loves anesthesia and dentistry! Dr. Joi will foster your growth and help you grow and expand your dental skills. " Our current team is amazing, but we are rapidly growing. No holidays nor Sunday hours. We have ultrasound, digital X-ray and digital dental X-ray, in house lab, class 4 therapeutic laser.
