Customer Support Specialist

Company Description

Park 6 Logistic is a reliable logistics and warehouse operations company dedicated to efficiency, accuracy, and dependable service. We support fast-moving supply chains through organized facilities, skilled teams, and a commitment to operational excellence. Our workplace values teamwork, accountability, and continuous improvement.

Job Description

Park 6 Logistic is seeking a dedicated and professional Customer Support Specialist to serve as a key point of contact between our company and our clients. This role focuses on delivering exceptional service, resolving inquiries efficiently, and ensuring a smooth customer experience across all stages of service interaction.

The ideal candidate is organized, solution-oriented, and confident in communicating with clients while working closely with internal teams.

Responsibilities

• Respond to customer inquiries via phone, email, and internal systems in a timely and professional manner

• Provide accurate information regarding services, orders, and general support requests

• Resolve customer issues by identifying solutions and coordinating with internal departments

• Maintain clear and detailed records of customer interactions

• Follow established procedures to ensure service quality and consistency

• Support ongoing process improvements to enhance customer satisfaction

Qualifications

• Strong verbal and written communication skills

• Professional attitude with a customer-focused mindset

• Ability to multitask and manage priorities in a fast-paced environment

• Strong problem-solving and organizational skills

• Proficiency with basic computer systems and internal platforms

• Reliability, attention to detail, and willingness to learn

Additional Information

• Competitive salary

• Growth opportunities within the company

• Supportive and professional work environment

• Training provided

• Stable, full-time position