Technical Project Manager

About the Role 

The Technical Project Manager is responsible for leading the successful implementation of SaaS-based systems for clients in the automotive and heavy-duty industries. This role involves managing end-to-end projects, performing business analysis, driving process improvements, ensuring effective communication with stakeholders, and supporting internal project governance using Agile methodologies. 

Key Responsibilities 

Primary Focus 

• Manage full project lifecycle for SaaS implementations. 

• Conduct business analysis and define project scope. 

• Drive stakeholder alignment and risk mitigation. 

Daily Tasks 

• Set up and update tasks in Wrike (or other project software). 

• Lead project meetings with customers and internal teams. 

• Test software and manage quality assurance milestones. 

• Provide ongoing communication between developers and clients. 

• Maintain accurate documentation and logs in Wrike. 

Goals & Objectives 

• Deliver projects on-time and on-budget while ensuring customer satisfaction. 

• Ensure positive customer onboarding experiences. 

• Continuously improve project management and onboarding processes. 

Collaboration & Reporting 

• Provide weekly project status reports to leadership. 

• Act as the key liaison with external clients. 

• Coordinate between technical teams and business leads. 

• Suggest workflow and tool enhancements. 

Additional Contributions 

• Mentor team members or cross-functional contributors on project methodology. 

• Contribute to process optimization and innovation. 

• Support occasional technical writing and ETL data transformation. 

Your Profile 

Education 

• Project Management Certification (e.g., PMP or equivalent) highly desired. 

Experience 

• 2+ years managing SaaS/software projects with Agile methodology experience. 

• Strong communication and customer-facing skills; ability to serve as primary client contact. 

• Proficiency in Wrike (preferred), Word, Excel, PowerPoint, Outlook. 

• Familiarity with SQL or Microsoft Access is a plus. 

• Experience with time log tracking, cost reporting, and Gantt chart creation. 

• Strong cross-functional communication and stakeholder management skills. 

Skills & Tools 

• Wrike, Microsoft Office Suite, SQL (preferred), Gantt chart tools. 

• Agile methodologies. 

• SaaS implementation tools. 

• Basic understanding of data transformation and ETL processes. 

Benefits: 

• Fully Remote – work from anywhere within the United States or Canada 

• Comprehensive Health Benefits – supporting your physical and mental well-being 

• Competitive Salary – based on experience and market benchmarks 

• Company-Provided Equipment – everything you need to succeed from day one 

Culture: 

At TecAlliance, we believe that people do their best work when they feel valued, trusted, and part of a supportive team. 

• Our Values in Action – We live ownership, cooperation, entrepreneurial thinking, and self-reflection, working together as ONE team. 

• A Team That Celebrates Together – From project wins to personal milestones, we believe there’s always something worth celebrating. 

• Come As You Are – Whether you’re a T-shirt person or a button-up enthusiast, we value authenticity over dress codes. 

• Professional but Human – In customer-facing roles, you’re the face of TecAlliance. We expect professionalism, but we trust your judgment on when to add personality, humor, and warmth - because customers remember how you made them feel. 

• Your Voice Matters – You’ll help shape our value-driven culture and agile transformation. We’re curious, collaborative, and ready to tackle challenges together.