Inside Sales Representative New Acquisition

• Unlimited earning potential with uncapped commissions 
• Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement) 
• Paid Time Off
• Career growth opportunities
• 5 Weeks paid training
• No cold calling

Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns.  Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.

This position is fully onsite at our ADT Location: KY-Newport 1787 Monmouth Street

• Answer new and existing customer phone calls while following sales processes.  
• Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments. 
• Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Qualifications - External

Experience:

• One year of sales experience preferred.  

Skills: 

• Proven sales ability and closing skills.  
• Strong listening skills used to conduct needs analysis.  
• Excellent problem solving and communication skills.
• Ability to multi-task while speaking to prospects.
   

 Education/Certification:

• High school diploma or GED