HR & Recruitment Manager (019-924)

Looking for Philippines-based candidates

Job Role: HR & Recruitment Manager

Compensation range: $2,000 AUD - $3,000 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: The role is expected to work Australian business hours (Monday to Friday, minimum 8:30 AM – 5:30 PM Sydney Time (AEST/AEDT) 

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: They are an Australian-based mental health and wellness organisation dedicated to providing accessible and client-centred psychological support services for individuals, families, and communities. With a collaborative team of psychologists and allied health professionals, they foster a supportive work environment that values empathy, professional development, and positive wellbeing outcomes.

Role Overview: We are seeking a highly experienced, proactive, and solutions-focused HR & Recruitment Manager to support a growing Australian mental health organisation. This is a senior remote role responsible for leading recruitment, HR operations, workforce coordination, onboarding, compliance management, and people systems across a growing multidisciplinary business with multiple clinic locations throughout Sydney. The successful candidate will take ownership of HR and recruitment operations across the organisation with minimal day-to-day oversight from leadership. The role is designed to reduce the operational and people-management burden on the CEO and Executive Assistant by independently managing workforce operations, staffing coordination, recruitment pipelines, HR systems, and employee-related matters. This role requires someone who is highly organised, commercially aware, an excellent communicator, a fast learner, and capable of independently driving outcomes, solving problems, and managing difficult conversations professionally. 

Key Responsibilities: 

Recruitment & Workforce Management

• Lead end-to-end recruitment across clinical, operational, and support roles
• Recruit psychologists, psychiatrists, counsellors, and allied health practitioners across Sydney and Australia
• Recruit offshore support staff in the Philippines across customer support, finance, marketing, digital, IT, website, social media, and operational support functions
• Source, screen, interview, and onboard high-quality candidates
• Build and maintain recruitment pipelines and talent networks
• Improve recruitment workflows, candidate experience, and onboarding systems
• Take ownership of workforce planning, recruitment strategy, and staffing coordination across the organisation with minimal day-to-day oversight from leadership
• Independently manage and drive all recruitment and HR functions to support business growth, operational performance, and clinic expansion
• Build and manage scalable recruitment systems, hiring pipelines, onboarding processes, and people operations frameworks
• Partner directly with the CEO and Executive Assistant to proactively identify workforce needs, operational gaps, hiring priorities, and organisational structure requirements
• Lead offshore team growth and operational support hiring across customer support, finance, marketing, digital, IT, website, social media, and administration functions
• Take full ownership of recruitment operations from sourcing through onboarding, ensuring leadership involvement is primarily focused on final oversight and strategic direction

HR Operations & Compliance

• Manage contracts, onboarding documentation, compliance records, and HR administration
• Maintain accurate employee records and HR systems
• Support performance review processes and employee engagement initiatives
• Act as the primary point of contact for all HR, recruitment, staffing, and people-related matters across the organisation
• Manage employee relations matters, including performance concerns, accountability discussions, workplace issues, and difficult staff conversations in a professional and solutions-focused manner
• Support managers and leadership with conflict resolution, performance management, behavioural concerns, and staff development conversations
• Take ownership of maintaining professional standards, team accountability, and workplace expectations across both Australian and offshore teams
• Reduce the operational and people-management burden on leadership by independently managing day-to-day HR and workforce matters
• Escalate significant people, compliance, or operational risks to leadership with clear recommendations and proposed solutions
• Proactively manage practitioner registration and compliance requirements, including annual AHPRA registration renewals and ongoing credential monitoring
• Maintain accurate tracking systems for psychologist and clinician registration deadlines, mandatory documentation, and compliance obligations
• Ensure all practitioners remain compliant with annual registration requirements by proactively coordinating reminders, documentation collection, and follow-up well in advance of due dates
• Monitor key compliance dates including annual 30 November AHPRA renewals and practitioner-specific employment anniversary requirements
• Escalate compliance risks or outstanding practitioner registration matters promptly to leadership with clear action plans and recommendations

Systems, Process Improvement & Intranet Management

• Develop and maintain HR and recruitment-related intranet content
• Organise onboarding resources, policies, workflows, and internal HR documentation
• Research and implement HR and recruitment best practices
• Identify operational gaps and recommend process improvements
• Help improve staff experience, communication, onboarding, and retention systems
• Support ongoing improvement of HR systems, workflows, and reporting processes

Requirements

• Minimum 3+ years’ experience in HR, recruitment, or people operations
• Experience using ATS platforms, HRIS systems, or SaaS-based tools
• Strong experience working remotely and independently
• Highly experienced self-starter with strong initiative and accountability
• Excellent spoken and written English communication skills
• Fast learner with the ability to quickly understand systems, workflows, and operational priorities
• Strong organisational and multitasking skills
• Ability to confidently communicate with senior leadership and operational staff
• Strong problem-solving skills and attention to detail
• Professional, responsive, and solutions-focused mindset
• Comfortable managing difficult conversations and workplace issues professionally

Preferred/Nice-to-Have:

• Experience supporting Australian businesses or offshore teams
• Background in healthcare, allied health, psychology, or professional services
• Experience supporting growing or multi-site businesses
• Exposure to workforce planning, HR systems, and operational process improvement
• Experience recruiting both clinical and operational support staff

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.