Financial Manager of the Shared Service Center

Job Description

Customer & Stakeholder Management

▪Build and maintain strong, trusted relationships with ContiTrade EMEA market organizations and key stakeholders.
▪Ensure high customer satisfaction by delivering reliable, value-added finance and customers service back-office services aligned with business needs.
▪Act as a strategic partner to markets, focusing on service quality, efficiency, and continuous value creation.
▪Ensure smooth onboarding and integration of new ContiTrade entities, markets, and processes into SSC operations.
▪Maintain effective communication and collaboration with EMEA finance teams, local management, and headquarters.

Operations & Service Delivery

▪Oversee delivery of standardized and efficient finance processes, including Accounts Payable, Accounts Receivable, Cash Management, and Customer Service Back-Office.
▪Ensure all operations are performed in accordance with defined procedures, controls, and SLAs.
▪Define and monitor KPIs to measure SSC performance and service quality towards ContiTrade markets.
▪Prepare and present performance reports, including KPI dashboards and customer-specific metrics.
▪Ensure compliance with internal policies, audit requirements, and regulatory standards.

 Transition & Transformation

▪Lead and manage transitions of finance activities from ContiTrade local finance teams to the SSC, in close cooperation with project teams.
▪Drive transformation initiatives to support a scalable and standardized SSC operating model across EMEA.
▪Continuously improve and optimize processes, systems, and policies in a dynamic business environment.
▪Identify and implement automation and digitalization opportunities.

Financial Management

▪Ensure local finance cycles are executed in compliance with Lithuanian legal and statutory requirements, including adherence to all deadlines.
▪From a corporate perspective, ensure monthly and yearly charge-out cycles are compliant with transfer pricing policies and group requirements.
▪Drive and coordinate the annual budgeting process for SSC operations.
▪Lead and manage regular forecasting cycles, ensuring accuracy and alignment with business expectations.
▪Support financial analysis and cost management to improve SSC efficiency and transparency.
▪Coordinate and ensure readiness for internal corporate audits and external financial audits, including timely resolution of audit findings and compliance with audit requirements.

Strategy

▪Define and implement strategic goals and objectives for SSC Finance Operations.
▪Align SSC strategy with ContiTrade EMEA regional and corporate objectives.
▪Drive development of scalable, standardized service delivery models.
▪Contribute to service pricing and SSC business model development.
▪Support long-term planning and organizational development initiatives.

Leadership & People Management

▪Provide functional and disciplinary leadership to 5–7 Team Leads ans process Leads,  department in total of 50–70 finance and back-office specialists.
▪Drive performance management, including goal setting, quarterly reviews, and development planning.
▪Ensure continuous development through training, mentoring, and coaching.
▪Manage workforce planning, recruitment, onboarding, and talent retention.
▪Build a high-performing, engaged, and customer-focused team.

Performance & Continuous Improvement

▪Foster a culture of continuous improvement, accountability, and operational excellence.
▪Analyze operational data to identify trends, risks, and improvement opportunities.
▪Drive efficiency initiatives across all SSC finance processes serving ContiTrade markets.
▪Ensure achievement of operational targets and service excellence benchmarks.

Qualifications

• Academic degree in Economics or similar
• At least 5 - 10 years of experience in different functions, e.g. Service/Business Center, financial management,  Accounts Payable, Accounts Receivable, Controlling, Project Management
• Demonstrated track record of driving consensus, decisions and results within a decentralized business set up
• Strong project management capability
• Profound change management experience
• Experience in process management and continuous improvement (e.g., Lean, standardization, automation)
• Leadership experience (leading teams in an international environment)
• Experience in working in remote teams and strong intercultural competence
• Knowledge of transfer pricing principles and intercompany charging mechanisms
• Knowledge of local statutory accounting and tax requirements (Lithuania)
• Experience with budgeting and forecasting processes
• Knowledge of internal controls and audit requirements (internal & external audits)
• KPI definition, performance management, and reporting expertise
• Experience in SSC transitions/migrations and process integration
• Fluent English (additional EMEA language—German is an advantage)
• Willingness to travel (0–15%)

Additional Information

• Professional, dynamic, and multicultural work environment;
• Endless development opportunities in an international company and work with leading world-class technologies;
• Company discounts;
• Discounts in modern employee restaurant;
• Flexible working hours;
• Mobile work option or work from office operated to the highest level of comfort and sustainability;
• Salary: 5000 - 7000 EUR (before withholding taxes).