UX Designer

In-Cab UX | Operator Experience | Resource Industry Machines

Full-Time | On-Site | 2–4 Years Experience

Diversified Services Network, Inc. (DSN) is seeking a full-time UX Designer to join our team in Mossville, IL! We offer full benefits, PTO, 401k, and more! If you are a user-centric designer with a passion for intuitive experiences and the curiosity to learn how advanced machines work within an extremely reputable, stable Fortune 500 company — let’s talk!

Position Overview

We are seeking a UX Designer to join the Cab Product Group for Resource Industry Machines, reporting to the UX Engineering Fellow and working fully on-site in Mossville, IL. In this role, you will develop UX requirements for the in-cab experience as part of the Intuitive & Integrated Operator Experience initiative. You will help define and shape the preferred experience for operators globally — creating experiences that are not only intuitive but integrate advanced technologies such as task autonomy and AI.

You will collaborate daily with machine product groups, cab architects, machine system coordinators, expert operators, and UX architects and researchers across segments. Work is primarily office-based with occasional field travel expected.

Key Contributions & Responsibilities

Work with UX researchers to identify critical experiences and scenarios; develop and validate journey maps based on commercial and technical requirements and UX heuristics.
Develop and document UX requirements based on validated journey maps.
Review designs to ensure alignment with UX requirements and established design standards.
Manage project tasks and deliverables; coordinate with cross-functional stakeholders to keep UX work progressing on schedule.

Team Structure & Work Environment

You will report to the UX Engineering Fellow within the Cab Product Group for Resource Industry Machines, collaborating regularly with machine product groups, cab architects, machine system coordinators, expert operators, and UX architects and researchers across segments.
Work is primarily office-based in Mossville, IL; occasional field travel is expected. This is a fully on-site role.

Requirements

Candidate Requirements

Education & Experience

2–4 years of relevant experience required. Bachelor’s degree in UX Design, Engineering, or a related field required.

Top 3 Skills

Demonstrated experience creating journey maps and user flows.
Mechanical aptitude — comfortable understanding and working within technically complex machine environments.
Strong foundation in user-centric design principles and UX heuristics.

Required Technical Skills

Project management skills — ability to organize, track, and deliver UX workstreams on schedule across cross-functional teams.

Required Soft Skills

Clear, confident communicator — able to articulate UX rationale and requirements to both technical and non-technical stakeholders.
Strong empathy for end users — driven to deeply understand operator needs and translate them into meaningful design requirements.
Adaptive thinking and a creative mindset — able to navigate ambiguity, evolving requirements, and complex technical constraints with curiosity and flexibility.

UX Designer