Associate Operations & Systems Analyst

Job Description

We are looking for an Associate Operations & Systems Analyst to bridge the gap between our business processes and our technology stack. In this role, you will maintain, optimize, and connect the core tools our team relies on daily. This position is ideal for a highly logical, systems-oriented thinker who loves diagnosing how things work, tinkering with new tech, and building efficient workflows.

While this is an entry-level role, we are looking for a high-agency individual eager to learn quickly and take ownership of system health.

Key Responsibilities

• System Administration & Support: Assist in managing, configuring, and optimizing core business systems (including CRM, BI, and automation platforms) to ensure smooth day-to-day operations.

• Documentation & Process Mapping: Partner with team members to maintain clear process flows, map data models, and assist in drafting Business Requirements Specifications (BRS).

• AI-Assisted Development: Actively leverage modern AI tools (e.g ChatGPT, Cursor, GitHub Copilot) for "vibe coding"—building lightweight automations, writing simple scripts, and streamlining repetitive internal tasks.

• Cross-Functional Collaboration: Serve as a reliable point of contact for internal stakeholders to help resolve system issues, troubleshoot errors, and fulfill data requests.

• Data Integrity: Run regular audits, maintain clean records, and build basic dashboards to ensure accurate reporting across all platforms.

Requirements

• Experience: 0.5–2 years of experience in operations, systems administration, business analysis, or a related technical field (relevant internship experience is fully welcome).

• Technical Aptitude: A foundational understanding of CRMs, automation tools (like Zapier or Make), or basic data analysis workflows.

• AI Curiosity: A strong interest in the future of tech, with a habit of experimenting with AI-assisted development tools to solve practical problems.

• Analytical Mindset: Exceptional problem-solving skills with a natural ability to break down complex processes into clear, logical, and structured steps.

• Communication: Excellent written and spoken English skills, with the ability to explain technical concepts to non-technical team members clearly.

• High Agency: A self-starter attitude with the ability to thrive in a remote environment and a hunger to proactively learn new software and frameworks.

Qualifications

• Educational Background: Bachelor’s degree in Computer Science, Information Systems, Business Analytics, Engineering, or a related quantitative field. Equivalent practical experience or a strong portfolio of self-built tech projects is equally welcome.

• Logical Baseline: Foundational understanding of databases, spreadsheets, automation tools and basic programming concepts (e.g., SQL, Python, JavaScript), gained through coursework, internships, projects, or self-learning.

• Continuous Learning: Demonstrated history of self-directed learning—whether through online courses, building side projects, or experimenting with new software utilities.

• Preferred (Bonus) Qualifications:

  • Basic certifications or structured training in CRMs (HubSpot, Salesforce) or automation platforms (Zapier, Make).

Additional Information

BENEFITS & PERKS FOR WORKING AT OLLION

Our employees multiply their potential because they have opportunities to: Create a lasting Impact, Learn and Grow professionally & personally, Experience great Culture, and Be your Whole Self!
 

Beyond an amazing, collaborative work environment, great people, and inspiring, innovative work, we have some great benefits and perks:

• Benchmarked, competitive, in-market total rewards package including (but not limited to): base salary & short-term incentive for all employees
• Fully remote-first, small but Global organization; ‘learn wherever, whenever’ frees our people from a rigid view of learning and growth
• Retirement planning (i.e. CPF, EPF, company-matched 401(k))
• Globally, we build benefit plans that offer choices for whatever stage in life our employees are in and allow for flexibility as life happens.  Employees have access to a fully comprehensive benefits package to choose the medical, dental, and vision insurance plan that best fits their lives. In addition to great healthcare coverage, we also offer all employees mental health resources and additional wellness programs.
• Generous time off and leave allowances
• And more!

Ollion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.