Sales Development Representative (SDR)

Schedule: 4:00 PM – 1:00 AM (Nairobi Time) Type: Full-time

Main Focus

• Outbound telesales: high daily call volume, cold calling, appointment setting.

• Lead generation: qualify prospects, schedule quality meetings for Account Executives.

• CRM management: update records, track pipeline, ensure smooth handoff.

• Objection handling: build rapport, create urgency, position value effectively.

Key Requirements

• 2+ years in sales/telesales (SDR/BDR, call center, cold calling).

• Experience with CRM tools (Salesforce, HubSpot, Apollo.io).

• Advanced English (spoken & written).

• Strong communication, persistence, adaptability, and KPI-driven mindset.

Sales Development Representative