Senior Salesforce Project Manager | Nonprofit

As a Senior Salesforce Project Manager you will lead delivery excellence across a portfolio of Salesforce implementation projects in nonprofit. In this role, you will provide visible leadership and ownership over the full project lifecycle, turning intricate business challenges into elegant Salesforce solutions. We are looking for a dual-threat professional: a master of client relationship management who is equally comfortable rolling up their sleeves to support configuration or testing. If you are a proactive consultant ready to drive outcomes autonomously and build lasting executive partnerships, we invite you to bring your unique perspective to our team.

Responsibilities Include:

• Manage complex Salesforce implementation projects across the full lifecycle, ensuring utilization and delivery excellence.
• Act as a hybrid contributor. Alternating between project management governance and hands-on execution including configuring basic fields/flows or driving robust solution testing (QA).
• Actively manage stakeholders' expectations, project financials, budget health, resource alignment, and potential scope creep.
• Ensure adherence to Plative's delivery structure and project management methodology during implementation of the solution.
• Manage stakeholder expectations through transparent reporting on project health, strategic risk mitigation, and escalation issues.
• Coordinate project teams to ensure that client business requirements (such as donor management, grant tracking, and fundraising workflows) are effectively incorporated into design specifications, multi-platform integrations and data transfers.
• Prepare for and lead discovery meetings and workshops with clients to discover pain points and business objectives
• Masterfully utilize Jira to track project progress, manage backlogs, and maintain delivery momentum.
• Be an absolute client advocate to resolve escalations swiftly, ensuring long-term client partnerships.

Basic Qualifications:

• 5-10 years of hands-on project management experience within a professional services or consulting environment (working with external clients is a strict requirement).
• 3+ years hands-on technical experience implementing Salesforce
• Experience running large scale, enterprise-level projects ($1M+)
• Flawless English fluency with exceptional communication skills, capable of commanding a room and instilling executive confidence.
• Strong relationship management skills, including working in a fast paced environment and interacting with C Level executive and senior management
• Strong competency in financial/budget management, project documentation tracking, and scope control.
• Proven experience using enterprise Project Management tools and expert-level proficiency using Jira for agile work management.
• Willingness to align working hours with Eastern (EST) and Central (CST) client time zones (early starts required if West Coast-based).

Desired Qualifications:

• Prior experience working within or consulting for the Non-Profit sector (familiarity with NPC, donor management, and fundraising terminology).
• In-depth technical knowledge of the Salesforce platform and multiple ecosystem certifications.
• A proven track record of managing high-volume, fast-paced project portfolios without losing attention to detail.