In Room Dining Server

Job Description

we invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new In Room Dining Server. At Fairmont Jasper Park Lodge, every guest interaction is an opportunity to create a lasting memory. As an In Room Dining Server providing warm service, efficiency and knowledge of our menu offerings to both guests and Colleagues, you will add value to every transaction! 

What you will be doing:  

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:         

• Providing friendly, efficient Food & Beverage service in accordance with the standards set out by Fairmont Hotels & Resorts and The Fairmont Jasper Park Lodge, while making guests feel comfortable in their room
• Ensuring timeliness of In Room Dining deliveries, tray pick-ups and ice calls
• Reporting any irregularities or comments from guests
• Ensuring that a clean, tidy and safe environment is maintained at all times, including maintenance and upkeep of vehicles
• Serving guest room functions as required
• Delivering VIP amenities and other related duties

Qualifications

Your experience and skills include:

• Food & Beverage serving experience an asset
• Micros POS experience an asset
• Proserve qualification required                                 
• Must be able to work well under pressure in a fast-paced environment
• Must be able to work well with minimal supervision
• Must be responsible, reliable and have excellent attention to detail
• Must have strong English communication and organizational skills

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,  

• Starting rate of Pay: $16.53 per hour  
• Subsidized staff accommodation assistance provided 
• One complimentary meal per shift in our staff cafeteria 
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability) 
• Comprehensive wellness platform for employee mental health and wellbeing support 
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course 
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events 
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor 

About the Application Process:  At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.