HR Operations Specialist

Job Description

 

• Provide day-to-day HR operational support including HR documentation, record maintenance, document filing, and process coordination.
• Prepare and maintain accurate audit ready related HR operational reports and dashboards on a weekly, monthly, quarterly, and annual basis
• Ensure training and communication processes comply with internal policies and data privacy requirements.
• Administer HRD Corp-related processes including grant applications, levy utilisation tracking, claims submission, and maintenance of required supporting documents in line with applicable employer guidelines and schemes.
• Coordinate with training providers and internal stakeholders to ensure training programs meet claimability and documentation requirements under relevant HRD Corp processes and allowable cost requirements. 
• Monitor deadlines for grant submissions, claim submissions, documentation updates, and follow-ups to minimise rejected or delayed claims.
• Maintain proper records of approved grants, claims status, levy balance/utilisation, and related correspondence.
• Serve as the point of contact for HRD Corp administrative matters and support internal audits or compliance checks related to training grants and levy-funded programs.
• Provide periodic updates to management on levy utilisation, claim status, approved training budgets, and opportunities to optimise available training support. HRD Corp positions levy-funded training as a way for employers to access training and development support and improve workforce capability.
• Identify opportunities to improve operational efficiency, employee experience, and communication effectiveness.
• Support additional HR operational projects/tasks as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Management, or related field.
• 3–5 years of experience in HR operations, HR administration, training coordination, or HR shared services.
• Hands-on experience in training administration and HRD Corp/HRDF grant and claims administration is strongly preferred
• Experience in preparing management reports, dashboards, and HR data analysis.
• Experience working with HRIS, LMS, Excel, and reporting tools 

Additional Information

• At Continental, we let your ideas shape the future to make a meaningful difference in
the world, and to themselves.
• Opportunity to gain global experience and build networks from international mobility
across our vast organization.
• Competitive salary, bonuses and pension contributions. Beyond that, you’ll enjoy
generous leave, medical care and a highly competitively staff benefits package.
• We foster our people’s talent so they can master their career journeys and realize
their greatest potential.
• Open, inspiring and rewarding corporate culture